# Madhavi Jagdish > Director, UX, Health and Life Sciences Location: San Francisco Bay Area, United States Profile: https://flows.cv/madhavijagdish Design leader with 20+ years of experience leading UX strategy, product innovation, and cross-functional teams in health tech, SaaS, and regulated industries. Expert in aligning user-centered design with business goals to deliver measurable results. Proven success in building and mentoring high-performing teams, influencing product vision, and driving growth through inclusive design leadership. Career Highlights: - Built and led Salesforce Health Cloud and Life Sciences Cloud UX teams globally, shaping GenAI strategy and influencing a $1B+ product line. - Delivered 20% user engagement increase at Pear Therapeutics through strategic design improvements. - Secured $1M NIH grant for gamified opioid use disorder app; led product design and user research. - Designed FDA-cleared digital therapeutics and awarded multiple user interface design patents. Skills: - Leadership: Inclusive design leadership, strategic coaching, cross-functional collaboration, team scaling, executive communication. - UX Expertise: User research, journey mapping, service design, prototyping, design systems, GenAI, Slack integrations. - Technical: Figma, Cursor, Adobe CC, Glitch, Invision, Slack Block Kit, mobile & web platforms (iOS, Android, Web) ## Work Experience ### Director, UX (Health Cloud, Life Sciences Cloud) @ Salesforce Jan 2021 – Jan 2025 | San Francisco, California, United States ### Principal Designer @ Salesforce Jan 2020 – Jan 2021 | San Francisco Bay Area ### Director Of Product Design @ Pear Therapeutics Jan 2018 – Jan 2020 | San Francisco Bay Area • Responsible for recruiting Product Designers and User Researchers, tripling the size of the UX team in 2019 • Manage, coach and mentor the UX team, providing opportunities for career growth through sponsorship and a clearly articulated competency matrix • Collaborate cross-functionally with PM, Engineering, Data Science, Clinical and Regulatory to deliver user-centered solutions that lead to long-term behavior change and positive outcomes for users • Responsible for Design and UX strategy, and communicating the business value of UX to executive stakeholders. Some projects include: standard operating procedure for user research conforming to the FDA’s quality standards, lean clinical trials to test usability and engagement, and discovery projects including apps in new disease areas like Gastrointestinal diseases, Bipolar disease and Oncology. • Lead a UX-driven product development process through workshops and research informing a de-risked prioritized roadmap • Lead all aspects of the UX process from foundational user research to usability testing, visual design, design systems, component libraries, animation, prototyping and spec delivery ### Senior Product Designer @ Pear Therapeutics Jan 2018 – Jan 2018 • Responsible for UX Research and usability testing of planned features, leading to increased efficiency in the product development process • End-to-end product design for iOS, Android and web apps including visual design, prototyping, animation and spec delivery • Data analysis and continuous tracking of key metrics to inform design improvements • Collaborated with Clinical, PM and Engineering to ensure timely releases and successful submission to the FDA • Designed a gamified version of our app for Opioid Use Disorder which was awarded a $1 million grant by the National Institute on Drug Abuse (NIDA) ### Lead Product Designer @ Pivotal Software, Inc. Jan 2017 – Jan 2017 | San Francisco, California, United States • Responsible for UX Research and usability testing for the redesign of Pivotal’s resource allocation product Panorama • Responsible for the information architecture, visual design, prototyping and spec delivery of complex flows and new features • Collaboration with PM and Engineering to manage scope and ensure timely releases ### Lead Product Designer @ Wanelo Jan 2013 – Jan 2017 • Conducted user research and usability testing to inform feature development for iOS and Android apps used by over 11 million people • Responsible for UX, visual design, prototyping, animation • Conducted data analysis and A/B testing to improve engagement and retention • Continuous iteration based on user feedback and metrics • Recruited designers and oversaw the design and user research on mobile apps and websites ### Lead Product Designer @ Room 77 Jan 2013 – Jan 2013 • Responsible for end-to-end product design for iOS, Android and web apps for a hotel meta-search website that was acquired by Google in 2014 • Recruited and mentored designers and design interns • Worked on marketing collateral and digital ads • Collaborated with PM and Engineering to deliver specs and assets to ensure timely releases and zero downtime for our customers ### Lead Web Designer @ Pivotal Labs Jan 2012 – Jan 2012 | San Francisco • Responsible for the Discovery and Framing process which involved user research, design workshops and scoping projects • End-to-end design of web and mobile apps including wireframes, visual design, prototyping • Collaborated with PM and Engineering to ensure timely delivery of features to Pivotal Labs’ clients ### Senior Designer @ CruiseWise Jan 2011 – Jan 2012 | San Francisco, California • Designed the entire cruise booking website CruiseWise.com including the booking funnel, content pages and SEM landing pages • Conducted usability testing and user interviews • Designed and implementing A/B test experiments • Analyzed conversion funnel data in Mixpanel • Designed display ads including interactive flash ads • Mobile app design • HTML/CSS coding and deployment to the codebase using git • Project management for our agile development team using Pivotal Tracker ### Senior Designer @ Adobe Systems Jan 2010 – Jan 2011 | San Francisco, California • Responsible for UI and Visual Design for photoshop.com • Responsible for creating digital assets for Photoshop Elements ### Founder and Lead Designer @ Topic Studios Jan 2009 – Jan 2011 | San Francisco and India • New business development including writing proposals for logo/brand identity, collateral and web application projects • Managed a full-time designer and several contractors • Project management of a team of six overseas developers • UI and visual design for complex web applications • Web, branding and print design for clients like Himalaya Healthcare, DOSA, The Oberlin Dance Company, among others ### Founder and Lead Designer @ Vishé, Inc (formerly Canza, Inc) Jan 2005 – Jan 2008 | San Francisco, California • New business development including writing proposals for logo/brand identity, collateral and web application projects • Managed full-time designers and contractors • Designed brand identity, print collateral and websites for over 100 clients including The Doris and Donald Fisher Fund, The Jewish Film Forum, Act Now Productions, The American India Foundation, Napo Pharmaceuticals, Novo Nordisk, Green Halo Designs, among others ### Graphic Designer @ Tenazas Design, Lucille Tenazas Creative Director Jan 2004 – Jan 2005 | San Francisco, California • Worked on identity and print projects for clients like The Slanted Door, The San Francisco Jewish Film Festival, The San Francisco Aeronautical Society, The San Francisco School among others • Responsible for graphic design, pre-press production, copywriting ## Education ### Bachelor of Fine Arts (BFA) in Graphic Design California College of the Arts ### Frank Anthony Public School ## Contact & Social - LinkedIn: https://linkedin.com/in/mjagdish - Portfolio: http://www.wanelo.com - Portfolio: http://www.madhavijagdish.com - Portfolio: http://www.madhavijagdish.com/blog --- Source: https://flows.cv/madhavijagdish JSON Resume: https://flows.cv/madhavijagdish/resume.json Last updated: 2026-04-13