# Madiha A.

> EdTech Product Designer | UX for Social Impact | Open to Full Time roles

Location: Dallas-Fort Worth Metroplex, United States
Profile: https://flows.cv/madiha

## Work Experience
### Product Designer II @ Ellevation Education
Jan 2024 – Jan 2025
• Lead designer on a new B2B SaaS product team, driving cross-functional alignment across incremental releases to balance user needs, technical constraints, and business goals

• Led end-to-end design and definition of Ellevation’s first family-facing product for school districts serving multilingual learner (ML) communities, from early discovery through pilot and public launch while partnering closely with product and engineering

• Planned and synthesized user research with educators, administrators, subject matter experts, and families, translating insights into product requirements, workflows, and iterative prototypes

• Developed workflow maps and experience artifacts to clarify complex user journeys and guide future product development

• Designed scalable patterns and workflows that bridged user needs, contributing to a more cohesive platform experience

### Product Designer @ Ellevation Education
Jan 2022 – Jan 2024

### Senior Resident Assistant @ Northeastern University Housing and Residential Life
Jan 2019 – Jan 2021 | Boston, Massachusetts, United States
In addition to student Resident Assistant (RA) responsibilities...
• Supported Residence Director (RD) with tasks such as staff scheduling and reviewing community engagement paperwork
• Served as middleman between RD and other student RAs to communicate opinions, desires, and concerns regarding assigned buildings and residents
• Mentored RAs on staff with the intentional focus on new student staff members
• Coordinated and tracked all duty rotation and office hours schedules among staff members
• Advised building area's Hall Council board, which was made of residents with an interest in residence leadership
• Participated in bi-weekly meetings with the Department of Residential Life staff
• Participated as interviewer in the student RA recruitment process

### Product Manager for Web Experience | Co-op @ Zipcar
Jan 2020 – Jan 2020 | Boston, Massachusetts, United States
• Explored and documented product requirements for a website platform migration
• Coordinated with US and UK product & engineering teams to define MVP scope and align priorities
• Supported product lead by translating business constraints into actionable documentation
• Served as subject matter expert for member website and assisted in resolving potential bugs
• Collaborated with product team's managers and engineers to support testing efforts

### Visual Designer | Co-op @ State Street
Jan 2019 – Jan 2019 | Boston, Massachusetts
• Supported the user experience design of an integrated web based solution for Innovation and Advisory Services
• Developed wireframes, storyboards, and prototypes to clarify workflows for internal users
• Explored and created digital assets for potential mobile solution
• Collaborated with design lead to iterate on concepts and align solutions with business goals


## Education
### Bachelor of Science - BS in Computer Science and Design | Concentration in Interaction Design
Northeastern University

### High School Diploma
The Bronx High School of Science


## Contact & Social
- LinkedIn: https://linkedin.com/in/madihaalam
- Portfolio: https://madiha.framer.website/
- Portfolio: https://madiha.framer.website

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Source: https://flows.cv/madiha
JSON Resume: https://flows.cv/madiha/resume.json
Last updated: 2026-04-18