• Developed initial UI for internal marketing file ingestion system, creating a centralized platform for automated CSV processing, status updates and reporting.
• Built custom adapters to ingest CSVs with data provided by clients for marketing outreach.
• Pioneered first direct mail A/B test and template versions in collaboration with multiple teams.
• Refactored direct mailer templates to support dynamic attributes, reducing one-off template builds.
• Led research, planning and ticket shaping for integration with a new direct mail platform API.
• Supported updates made to Brightline's UI to meet WCAG 2.1 AA criteria and improve accessibility for users with disabilities.