Leading front-end development for a customer-facing React web app and React Native mobile apps, focused on payments and user retention.

➢ Served as the front end development lead for payment and service issue resolution in app by reducing customer service contact rate by over 35%, significantly reducing loss rates, and enabling over 1 million users to self-initiate payments.

➢ Led an 8 person development team rebuilding all payment related functionality in legacy mobile/web apps from scratch. Built out new React Native infrastructure and best practices leading to a 200%+ increase in developer velocity. Streamlined cross team collaboration to deliver within a short timeframe while designing thoughtful long-term solutions.

➢ Improved performance and reduced complexity of payment data fetching by designing new payment models and APIs, shifting responsibility for business logic to BE services and reducing development time for pricing changes by 400%+.

➢ Proposed new QA and on-call processes to QE and leadership teams, decreasing customer escalation and contact rate.

Delivered solutions to improve retention for consumer-facing React and React Native mobile and web apps.

➢ Developed features within the core user experience of a financial startup’s rent payment apps, coordinating efforts across the Engineering/Product/Design/QE teams. Oversaw web/mobile releases and front-end feature development.

➢ Reduced monthly company spending by tens of thousands of dollars by refactoring and replacing usage of external tools.

➢ Spearheaded the implementation of an internal design system and facilitated weekly design/engineering collaboration.

Solved clients’ most ambiguous problems using technology and rapid, iterative development techniques. As a people-focused team lead, I executed full-stack development, project management, and career development of teammates across multiple clients.

➢ Led a development team responsible for stabilizing and adding critical customer enhancements to a full-stack React sustainability platform for a multinational utility company, improving user experience and customer retention.

➢ Delivered expanded payment and invoicing functionality for an educational non-profit’s full-stack Java web application, expanding the accessibility of fee payment and significantly reducing manual work required by the accounting team. Led communication and user acceptance testing with stakeholders, creating continuous feedback and teamwork cycles.

➢ Added demographic data collection to the registration process for an educational non-profit. Led a workshop on the intersections of identity and tech, producing a list of recommendations on how to ethically improve data collection.

➢ Managed team collaboration and developed features for users of a leading mobile payments application by creating Python backend services. Participated in end-to-end testing for these features, leading to successful releases. These features extended the use of the application to small businesses, expanding use of the application to a larger community.

➢ Developed a cross-platform Xamarin mobile application from scratch for a health start-up, which paired with physical scales and was demoed to potential investors at SXSW. Worked with the CEO and senior product leadership to develop and implement UI designs following the principles of User Centered Design, as well as facilitate a successful app store launch.

➢ Developed an end-to-end data pipeline for tax document identification and text extraction leveraging AWS services and machine learning models for document identification. This pipeline was demoed to potential investors of a fintech start-up.

➢ Utilized SQL and SSIS packages to extract, transform, and load financial data from a national automotive collision repair company into Dynamics 365. This migration reduced labor costs and system maintenance across the company.

➢ Developed back-end Python API functionality and test coverage for an automotive conglomerate.

Taught Machine Learning and Programming courses for students aged 13 -­ 18 in both C++ and Python.

➢ Oversaw production of 100+ projects

➢ Supervised students aged 7 -­ 18

➢ Provided technical support for all camp computers

➢ Prepared course curriculum for multiple computer science related courses