# Madison Wheeler > Senior Software Engineer at Flex Location: Troy, New York, United States Profile: https://flows.cv/madisonwheeler Hi 👋 I love to solve ambiguous problems using technology and rapid, iterative development techniques. As a people-focused developer and team lead, I solve these problems through full-stack development, project management, and the career development of teammates. I'm passionate about exploring the intersections of identity and tech and incorporating ethical practices into software that delivers value to users. As for the future, I hope to learn and grow with peers who are ecstatic about the users of their products and continue developing others to their fullest potential. Outside of work you'll often find me birdwatching, learning Ballroom/Latin dances, playing trumpet, speedsolving Rubik's cubes, and watching theater. SKILLS Proficient: React Native, React, Typescript, Python, Javascript, Expo, Redux, HTML, CSS, Git, Agile, JIRA, Datadog, Amplitude, Documentation, Software Design, Coaching, Project Management, Release Management, Unit/Integration Testing Knowledgeable: SQL, AWS, Java, Terraform, UCD, Spring, Xamarin, JSP, Figma, Django, CICD Familiar: Flutter, Node, MongoDB, C#, C++, Jenkins, Mockito, Gherkin, Cucumber ## Work Experience ### Senior Software Engineer @ Flex Jan 2024 – Present Leading front-end development for a customer-facing React web app and React Native mobile apps, focused on payments and user retention. ➢ Served as the front end development lead for payment and service issue resolution in app by reducing customer service contact rate by over 35%, significantly reducing loss rates, and enabling over 1 million users to self-initiate payments. ➢ Led an 8 person development team rebuilding all payment related functionality in legacy mobile/web apps from scratch. Built out new React Native infrastructure and best practices leading to a 200%+ increase in developer velocity. Streamlined cross team collaboration to deliver within a short timeframe while designing thoughtful long-term solutions. ➢ Improved performance and reduced complexity of payment data fetching by designing new payment models and APIs, shifting responsibility for business logic to BE services and reducing development time for pricing changes by 400%+. ➢ Proposed new QA and on-call processes to QE and leadership teams, decreasing customer escalation and contact rate. ### Software Engineer II @ Flex Jan 2022 – Jan 2024 | New York, New York, United States Delivered solutions to improve retention for consumer-facing React and React Native mobile and web apps. ➢ Developed features within the core user experience of a financial startup’s rent payment apps, coordinating efforts across the Engineering/Product/Design/QE teams. Oversaw web/mobile releases and front-end feature development. ➢ Reduced monthly company spending by tens of thousands of dollars by refactoring and replacing usage of external tools. ➢ Spearheaded the implementation of an internal design system and facilitated weekly design/engineering collaboration. ### Associate (Senior Technology Consultant) @ Pariveda Jan 2020 – Jan 2022 | New York, New York, United States Solved clients’ most ambiguous problems using technology and rapid, iterative development techniques. As a people-focused team lead, I executed full-stack development, project management, and career development of teammates across multiple clients. ➢ Led a development team responsible for stabilizing and adding critical customer enhancements to a full-stack React sustainability platform for a multinational utility company, improving user experience and customer retention. ➢ Delivered expanded payment and invoicing functionality for an educational non-profit’s full-stack Java web application, expanding the accessibility of fee payment and significantly reducing manual work required by the accounting team. Led communication and user acceptance testing with stakeholders, creating continuous feedback and teamwork cycles. ➢ Added demographic data collection to the registration process for an educational non-profit. Led a workshop on the intersections of identity and tech, producing a list of recommendations on how to ethically improve data collection. ### Technology Consultant @ Pariveda Jan 2018 – Jan 2020 | Greater New York City Area ➢ Managed team collaboration and developed features for users of a leading mobile payments application by creating Python backend services. Participated in end-to-end testing for these features, leading to successful releases. These features extended the use of the application to small businesses, expanding use of the application to a larger community. ➢ Developed a cross-platform Xamarin mobile application from scratch for a health start-up, which paired with physical scales and was demoed to potential investors at SXSW. Worked with the CEO and senior product leadership to develop and implement UI designs following the principles of User Centered Design, as well as facilitate a successful app store launch. ➢ Developed an end-to-end data pipeline for tax document identification and text extraction leveraging AWS services and machine learning models for document identification. This pipeline was demoed to potential investors of a fintech start-up. ➢ Utilized SQL and SSIS packages to extract, transform, and load financial data from a national automotive collision repair company into Dynamics 365. This migration reduced labor costs and system maintenance across the company. ➢ Developed back-end Python API functionality and test coverage for an automotive conglomerate. ### Instructor/Tech Coordinator @ iD Tech Camps Jan 2016 – Jan 2018 | Waltham, MA Taught Machine Learning and Programming courses for students aged 13 -­ 18 in both C++ and Python. ➢ Oversaw production of 100+ projects ➢ Supervised students aged 7 -­ 18 ➢ Provided technical support for all camp computers ➢ Prepared course curriculum for multiple computer science related courses ### Administrative Assistant @ Rensselaer Polytechnic Institute Jan 2015 – Jan 2018 | Troy, NY Performed administrative and organizational services for Professors of the Cognitive Science Department at RPI. ➢ Organized department paperwork ➢ Trusted to handle confidential documents ### Application Development Intern @ Principal Financial Group Jan 2017 – Jan 2017 | Des Moines, Iowa Area Worked as a full stack Java developer for internal web applications. ➢ Focused primarily on backend development in Java and SQL ➢ Worked on front-end development in JSF, JavaScript, and HTML ➢ Served as Scrum Master of an agile team ➢ Tested/maintained existing code using JUnit, Mockito, and Cucumber ➢ Participated in CodeJam (four-day long hackathon utilizing IBM BlueMix) ## Education ### Bachelor's Degree in Computer Science Rensselaer Polytechnic Institute Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/madison-wheeler-aaaa67a4 - Website: https://madisonwheeler.com/ --- Source: https://flows.cv/madisonwheeler JSON Resume: https://flows.cv/madisonwheeler/resume.json Last updated: 2026-03-22