Managing the design team and mentoring team members

Growing the design team through hiring and internships

Identifying the right interaction patterns, existing UI, and React components, and guiding other designers to do the same

Collaborating with engineering leadership to balance trade-offs in speed, complexity, and bandwidth

Running key meetings, including design crits, project kickoffs, and retrospectives

Leading user testing and usability research, and delivering actionable insights

Measuring the success of design projects based on metrics I defined, like usage and MRR

Designing, building, and testing wireframes and interactive prototypes, emphasizing quick delivery for customer feedback

Delivering and receiving design feedback on prototypes, wireframes, and specifications

Writing detailed specifications for the engineering team and collaborating closely with our developers during the building process

Translating business requirements into user stories, personas, and project goals

Sharing the voice of the customer! I doggedly advocate for them within the company

Demonstrating the value of our product; I show people how awesome it is and how it helps them meet their business objectives

Enriching our self-service support library with help articles and training videos

Troubleshooting and performing quality assurance, identifying bugs and other problems within Nutshell