# Magaly Cardona 💫 > Product Designer & SaaS Builder | 8+ Years UX/UI | AI & No-Code Product Design Location: New York, New York, United States Profile: https://flows.cv/magaly Hey there! 👋 I’m an Experience Designer that has worked on complex challenges for companies in the workforce management, entertainment, market research and e-commerce industries. I will always support my teammates and look for the best ways to approach and solve challenges. I’m driven by curiosity, flare of entrepreneurship, problem solver and a deep love for always learning something new. Let's create something amazing together! ✨ ## Work Experience ### PCA Administrator - HHAX Healthcare @ Eprine Community Services Inc Jan 2024 – Present | Brooklyn, New York, United States • Supported end-to-end patient onboarding journeys, contributing to a 30%+ increase in PCA program enrollment. • Applied user-centered thinking to healthcare workflows, helping simplify enrollment steps for patients and staff. • Worked within HHAeXchange to manage complex data flows, ensuring accurate, compliant, and timely patient enrollment. • Collaborated with supervisors and care teams to identify friction points in intake and enrollment processes. ### Product Designer @ PieTix Jan 2023 – Present | New York City Metropolitan Area Led the design, planning and strategy of a mobile native app for PieTix, in which event promoters can easily track and understand data and trends about their ticketing sales, revenue, growth and inventory. This hugely reduces mistakes with their inventory before and after a scheduled event happens, and promoters don’t face bad surprises. App is launched on the App Store. We’re revolutionizing the entertainment industry. ### Product Designer I @ Nowsta Jan 2021 – Jan 2023 | Brooklyn, New York, United States In my role as a product designer at Nowsta, I focused on designing innovative features for the workforce management web app and mobile products. My main responsibility was to understand our customers needs, the environmental change of the industry and design new features that enhanced the functionality and user experience of Nowsta's products. By understanding the needs and pain points of our users, I strategized effective solutions for complex challenges. I collaborated closely with cross-functional teams, including stakeholders and product managers, to gather valuable insights and feedback. Constant communication and collaboration resulted in: - Feature designs that improved productivity - Simplified scheduling processes - Intuitive experiences for both scheduling admins, agencies and workers. Through my work, I contributed to the continuous improvement of the apps and helped ensure that our company remained at the forefront of workforce management technology. ### Web UX Designer @ Optimal Strategix Group, Inc. Jan 2020 – Jan 2021 My main work is overseeing the user experience of OSG Analytics digital solutions and overall brand experience that prospects and existing clients have when interacting with us. Working in the Marketing department, we are positioning the company to better heights with also, working alongside the Product team to provide a full experience to our customers. Some of my work includes design sprints, user research, wireframing, prototyping, information architecture, testing, rebranding, web UI, UX, CMS implementation, social media and more. And yes, I feel proud to say I wear a lot of hats. ### UI/UX Designer @ Magaly Cardona Jan 2020 – Jan 2020 | Brooklyn, New York, United States ### Associate Designer @ Volusion Jan 2019 – Jan 2020 | Austin, Texas Area • Involved in all aspects of the design process for complex content sites. • Designed and prototyped user interfaces and page layouts from start to finish. • Build and maintain solid relationships with all levels of stakeholders and partners to propel successful project execution by implementing new and advanced features to the Volusion product. • Offered strategic support to a cross-functional team of designers and engineers throughout the project lifecycle from conception to design while iterating on its functionality. • Key member of the team responsible for creating Volusion’s guides content landing pages and new business tools features for e-commerce. • Collaborated within the team to upgrade Volusion's Design System. ### Junior Web Designer @ Volusion Jan 2017 – Jan 2019 | Austin, Texas Area • Implemented process improvement initiatives to optimize the planning, development and problem-solving workflow in collaboration with project managers, developers, implementation specialists, SEO experts, marketers and other designers. • Conceptualized advanced e-commerce themes as well as redesigned and restructured websites for new and existing clients. • Leverage expertise in supporting collaborative efforts aimed at creating marketing materials such as blogs, gifs, design videos, webinars, social media platforms and other web design services. ### Web Design Intern @ Volusion Jan 2016 – Jan 2017 | Austin, Texas • Executed all web designing requests and delivered remarketing ads on time and within budgets to both new and existing Volusion customers; while ensuring a high client satisfaction rate. • Successfully managed and executed multiple Volusion mission-critical projects encompassing webinars, advertising and new e-commerce themes in collaboration with the creative services team. • Demonstrate mastery in designing remarketing ads for brand awareness, maximizing store sales and increasing customer base. ### Graphic Designer @ Freelance Jan 2013 – Jan 2017 Worked with clients of various industries including restaurants, boutiques, auto, fitness and others. Oversaw complete design process from conceptualization to delivery. Stretched the boundaries of digital design and storytelling to help clients brands stand out. Catalogs Flyers Banners Web Design Product Image Editing Branding Social Media Promo ### UX Designer @ General Assembly Jan 2016 – Jan 2016 | Austin, Texas • Responsible for designing visually appealing, user-friendly designs and clear navigation interfaces according to company and client specifications as well as adding new functionality and integrating systems/applications. • Completed over 400 hours in executing various projects to successful completion while functioning in both teams and self-led settings. • Recognized for Initiating a powerful mix of hands-on problem-solving expertise and a user-centered design thinking approach while working for non-profit and startup clients like The League of Women Voters from Austin’s Chapter (LWV). • Appraised for conducting interviews for both stakeholders and users; performing market and user research as well as preparing personas, surveys, mind-mapping, and user flows • Designed clean product prototypes using graphic design and problem-solving skills and subsequently validated the process using user testing. ### Marketing Intern @ Asociación Productos de Puerto Rico | Hecho en Puerto Rico Jan 2012 – Jan 2012 Filing and organizing documents Marketing research Preparing material and supplies for event Prospecting and cold calling to develop new client base ## Education ### User Experience Design General Assembly ### Master of Arts (M.A.) in Graphic Design Atlantic University ### Bachelor of Business Administration (B.B.A.) in Marketing Inter-American University of Puerto Rico - Metropolitan Campus ## Contact & Social - LinkedIn: https://linkedin.com/in/magalyacardona - Portfolio: https://Www.magalycardona.com - Dribbble: https://www.dribbble.com/magalycardona --- Source: https://flows.cv/magaly JSON Resume: https://flows.cv/magaly/resume.json Last updated: 2026-03-29