• Established user research infrastructure, processes, and documentation for clients.

• Conducted qualitative user research in compliance with industry-specific standards.

• Professional development through online courses, industry research, creating design practice knowledge base, and updating portfolio.

• Explored the environmental design industry through formal education, field projects, and self-study.

Pursuing a certificate in plant science (with supplement courses in landscape design) in service of founding an organic market garden for medicinal herbs and veggies.

Current courses:

• Integrated Pest Management

• Propagation for Winter / Spring

Completed courses:

• Introduction to Horticulture

• Woody Plants: Identification and Maintenance

• Plant Materials and Their Uses, Spring and Winter

• Sustainable Water Management

• Pruning Lab

• California Natives Lab

• Garden Design

• Propagated plants from seed

• Watering inventory according to specific plant needs

• Moved inventory from greenhouses to sales floor, and regularly rearranged inventory for space management, and ease of access for customers

• Assisted customers with plant selection and site-appropriate recommendations

• Performed weeding, pruning, pest and disease identification and management, and removal of old or diseased inventory

• Handled farmer’s market logistics including inventory pulling, truck loading, and on-site sales at Walnut Creek Farmer’s Market

• Collaborated across teams on discovery, definition, design, and development activities to translate clinical goals into live product experiences.

• Led the design and implementation of the Stanza design system and app redesign.

• Led the service design process and launch of Swing Care, an online clinic specializing in fibromyalgia care.

• Advised fellow designers on process, compliance, and deliverables, which contributed to increased consistency, efficiency, and fostered a collaborative team culture.