About

I am a self-taught product designer with a diverse background in business, finance, engineering, and design. I started off with a few courses in Human Factors and became passionate about the concept of designing based on users’ needs. Once I entered the world of tech, I became fascinated with how digital products are able to delight users in addition to being useful and ergonomic. I pursued a career in product design for its holistic approach to design and meeting users’ needs.

Work Experience

2025 — Now

Staff Product DesigneratOkta

2021 — 2026

Senior Product DesigneratOkta

2016 — 2021

Product Designer, (Figure Eight/Crowdflower)atAppen

San Francisco Bay Area

2015 — 2016

Product DesigneratInfluitive

I lead all areas of design for Upshot: user research, interaction design, UI design, and branding.

2014 — 2014

UX/UI InternatMongoDB

For design, I was responsible for UI and front-end code. I also conducted the first user research project and created personas to represent users of MMS.

2013 — 2014

UX DesigneratBrit + Co.

I manage end-to-end operations for UX design, including user research, wireframing, and usability testing.

2012 — 2013

Director of Business Development for NBTCatNspire Innovation Network

• Established and maintained sponsor relationship, managed 20+ accounts, and collaborated with other directors to create events that best reflect their needs; closed $6,500 worth of sponsorship; enriched both delegate and sponsor experience.

• Organized the largest Career Fair of the conference; connected over 35+ innovative Canadian startups with 350 ambitious and talented students from all over Canada.

Education

Human Factors at University of Toronto

Ontario Scholar at Northview Heights Secondary School

Connect

Feel free to contact me at maggiecai@placeholder.flows.cv

Website