• Designed and shipped 9+ high-fidelity, mobile-first UI screens for a scalable component-based system reducing development time by 15%.

• Crafted visually cohesive interfaces for volunteering use cases with a focus on typography, color theory, and usability.

• Redesigned the donor web user flow for 0.5MVP launch by integrating PCI compliant processes to enhance payment accessibility and security, resulting in 75% hike in donations received.

• Collaborated in Agile sprints with cross-functional teams to speed up design-development handoff.

・Led a team of 11 researchers, conducting secondary research and stakeholder interviews. Collected 103+ survey responses in under 2 days to help design a risk tolerance tool.

・Managed the analysis of 2,000+ data points, synthesized insights, and developed user archetypes to inform product strategy and concept generation.

・Organized and led a user testing workshop with 10 participants, utilizing Maze for card sorting and usability tests to enhance product usability and user experience, focusing on accessibility as per WCAG standards.

• Led a multidisciplinary team of 10 using agile management methods to reimagine experience for WIC Kentucky, driving a user-centric approach.

• Conducted comprehensive research with underserved families, uncovering insights that improved design alignment with user needs by 30%.

• Designed a marketing campaign to boost user participation and retention by 49%.

• Utilized user testing feedback to refine prototypes, ensuring enhanced usability and accessibility and delivered impactful solutions, contributing to the betterment of public health services through innovative design strategies.

• Partnered with engineers and stakeholders to modernize a 20-year-old software used in nuclear plant simulators.

• Created an interactive Figma prototype, simplifying complex workflows into intuitive designs for web and tablet platforms.

• Collaborated with developers to align UI/UX with technical feasibility, ensuring seamless integration using HTML, CSS, and JavaScript.

• Delivered an innovative solution that elevated user efficiency and experience for critical simulation tools.