# Maja Maksic

> Product Designer | B2B SaaS | Background in Economics, Full-Stack Development & Customer Support

Location: Berlin, Berlin, Germany
Profile: https://flows.cv/majamaksic

Junior Product Designer with experience designing complex B2B SaaS products in agile teams. Background in Economics, customer support, and software development, enabling a strong understanding of user needs, business requirements, and technical feasibility. 

I enjoy translating complex problems into clear, accessible user experiences and collaborating closely with engineers and product managers.

## Work Experience
### Junior Product Designer @ Ninox Software
Jan 2024 – Present | Berlin, Germany
- Junior Product Designer working on complex SaaS features in cross-functional teams

- Led end-to-end design of a Document Management System (DMS), from discovery and research to prototyping and development handoff

- Collaborated closely with developers, considering technical constraints and usability trade-offs

### UX/UI Designer @ Ninox Software
Jan 2022 – Jan 2024 | Berlin, Germany

### Customer Service Manager @ Ninox Software
Jan 2020 – Jan 2024 | Berlin, Germany

### Web Developer @ onetool
Jan 2019 – Jan 2020 | Berlin Area, Germany
- Technology: Javascript, PHP, and CodeIgniter framework
- Help developed an application that aggregates SaaS cloud software and offers it to companies under one roof.
- Created a Google Chrome plug-in, generated single sign-on function and improve app speed and diversification.
- Generate a complete testing framework with PHPUnit and eliminate the application's bugs.
- Planned, wrote, and documented web application tests with complete accuracy.

### Full Stack Developer Student @ SPICED Academy
Jan 2019 – Jan 2019 | Berlin Area, Germany
- Frontend: Javascript ES6+ | React | Vue | Redux | Handlebars | jQuery | HTML/CSS 
- Backend: Node.js | Express.js | Socket.io | PostgreSQL | S3 AWS | Heroku

Check out my portfolio!!

### Content Moderator @ Facebook
Jan 2017 – Jan 2019 | Berlin Area, Germany
- Applying client's policies on the social media platform, minimize inappropriate human online behavior.
- Developing and refining clients' policies for the Western Balkans Market, reducing misleading/offensive posts.

### Marketing Travel Manager @ Activa Travel
Jan 2013 – Jan 2017 | Pula, Croatia
- Technology: WordPress, Google Analytics, AdWords.
- Improve WordPress for website updates and maintenance, gain market expansion.
- Establish a strong social media presence on Facebook and Youtube.
- Development for SEO optimized content, writing site content and promotional messages
- Promoting and selling travel-related products, creating a custom made team building activities.
- Daily operational management and sales development
- Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.
- Dealing with customer inquiries and aiming to meet their expectations.

### Sales and Marketing Manager @ Soundset Media
Jan 2016 – Jan 2016 | Pula, Croatia
- Head of marketing activities.
- Sales and development of advertising campaigns.
- Creating new partnerships.
- Negotiation and finalizing contracts with customers.
- Team coordination and working under deadlines.
- Creating content and building tangible ideas from the scratch.

### Cruise Director @ Ambassador Travel
Jan 2015 – Jan 2015 | Dubrovnik, Croatia
- Head of Event Management and Operation Management onboard.
- In charge of ensuring all guest's welfare and comfort.
- Coordinating and communicating with the crew.
- Monitoring guest responses and improving customer service.
- Maintaining travel logistics.

### Project Manager @ Maksim Jet
Jan 2012 – Jan 2013 | Pula, Croatia
- Correspondence with suppliers in China.
- Administration and mailing.
- Sales & Shop Manager.

### Project and Event Manager @ European Center for Peace and Development (ECPD)
Jan 2012 – Jan 2012 | Pula, Croatia
- Organization of events as International Summer Schools Program, innovative courses, and specialized seminars.
- Marketing activities.
- Carrying out activities in the field of international transfer of knowledge by means of international undergraduate and postgraduate studies, master's and doctoral studies.

### Marketing Manager Assistant @ STEP RI - Science and Technology Park of the University of Rijeka
Jan 2011 – Jan 2011 | Rijeka, Croatia
- Market Research
- Business Plan writing
- Business Analysis
- Writing a Project for Green Car
- Administration
- Strategy implementation 
- Founding analysis

### Network Manager @ Chambre de Commerce et d'Industrie de Reims et d'Epernay
Jan 2010 – Jan 2011 | Reims Area, France
- Head of the Croatian Delegation at the Innovact (The European Forum for Innovative Start-Ups).
- Networking with Croatian entrepreneurs. 
- Management and coordination of International delegation of Innovact.
- Event Management Assistant.

### Assistant Professor @ Juraj Dobrila University of Pula
Jan 2009 – Jan 2010 | Pula, Croatia
The Economics of Human Development and Social Mobility


## Education
### Full Stack Web Development in Computer and Information Sciences and Support Services
SPICED Academy

### Master’s Degree in Interdisciplinary Study of Culture and Tourism
Juraj Dobrila University of Pula

### Bachelor’s Degree in Interdisciplinary Study Programme of Culture and Tourism
Juraj Dobrila University of Pula


## Contact & Social
- LinkedIn: https://linkedin.com/in/majamaksic

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Source: https://flows.cv/majamaksic
JSON Resume: https://flows.cv/majamaksic/resume.json
Last updated: 2026-03-31