# Mala Rajendran > I am AI generalist / Product Management/ Business Growth X times by inducing speed Location: San Francisco Bay Area, United States Profile: https://flows.cv/malarajendran Philosophy - Take care of your customers or someone else will. “Strategic Product Executive with 15+ years of experience delivering results in AI, High-Tech, FinTech, and Retail/E-Commerce. Proven track record in launching products supporting international markets in 50+ languages and currencies, generating $100m to $400B in revenue. Expertise in solving business problems with ML solutions, managing the entire ML development life cycle, including model deployment, performance monitoring, and end-of-life definitions. Handled billions of data sets for model training and excelled in stakeholder management and communication during model development for the best business outcome. Core expertize - Mobile Apps, User Research, Go-to-Market, Usability Studies, Acquisition and Retention Strategies, PRD/MRD, User Growth, Marketing, Consumer and SMB eCommerce sites, CSM CRM, Billing and Payment Gateways. Passionate about creating world-class user experiences and productizing customer-centric solutions. Creative, well-spoken, and enjoys challenges. Contact: mala_rajendran@yahoo.com | 5102588592” ## Work Experience ### Product Management @ Walmart Jan 2024 – Present | United States ### Product management @ Consiltant Jan 2024 – Jan 2024 ### Senior Manager Product @ Wayfair Jan 2023 – Jan 2024 ### Head of Product @ Halen® Jan 2023 – Jan 2023 ### Marketing Product Management @ Lily AI Jan 2022 – Jan 2022 Dreaming and building products & platform that empowers online shoppers to discover and find exactly what they are intending to shop and have a delightful experience; thus oiling the eCommerce engines and enabling them to achieve high engagement rates and Cart conversions. - SaaS (AI) Platform - Heading Data & Analytics - Demand Forecast using ML - Research /incubators - Sales and GTM ### Lead Product management Instructor @ Product School Jan 2016 – Jan 2022 Teach coach and mentor Product management Product strategies Product life cycle development Product mindset Agile development process Requirements and process ### Product Management and Product Design @ Ondot Systems, Inc. Jan 2020 – Jan 2022 A a director of product management built delightful product experience across all digital product lines including Mobile and web. Built customer - centric personalized experience to increase Acquisition, engagement and growth. Sphere heading transformational solutions and customer journeys for a delightful experience and retention program. ### Product Management -Mobile/ Personalization @ Kohl's Jan 2017 – Jan 2020 Spearheading personalization empowered by machine learning and Artificial Intelligence. ### Product Management @ Walmart eCommerce Jan 2015 – Jan 2017 First one in the company to create an animated videos for storytelling in lieu of documentation. Challenged the status quo and identified a 200B market opportunity. Expert in product life cycle management, customer experience and life cycle management, Launch software products that delight customers and grow businesses' customer base and revenue from website to mobile apps. Identify Acquisition and Retention strategy and improve NPS score. Identified customer journey and customers pain point ; in their e-commerce journey and improved the customer experience. - Enhance in-store experience - Digital Omni-channel experience - Mobile order management ### Product Management- Mobile/eCommerce/SaaS @ Barnes & Noble, Inc. Jan 2014 – Jan 2015 | San Francisco Bay Area Create and Manage the Roadmap/Product Backlog - Market research, customer feedback, Business priorities. Expertize is User experience - HCI (Coach at Stanford) - Details to customer experience. Product management from Concept to Launch in timely fashion. Define Product KPI - Data - driven decisions, Reporting and Analytics Collaborate and plan product launches across - marketing, Sales, Engineering, UX/UI Conduct Beta testing and usability testing with external power users. Subscription Strategy Manage Partner relations Team player Strength - Find a workaround to get work done. ### Product Manager @ Symantec Jan 2007 – Jan 2014 ## Education ### IoT Product Management Stanford University Jan 2018 – Jan 2018 ### Design thinking for Business Strategy and Product University of Sydney Jan 2016 – Jan 2016 ### Human Computer Interface Stanford University Jan 2014 – Jan 2014 ### UI/UX Designer California Institute of the Arts ### Bachelor of Engineering (B.E.) University of Mumbai ## Contact & Social - LinkedIn: https://www.linkedin.com/in/malarajendran --- Source: https://flows.cv/malarajendran JSON Resume: https://flows.cv/malarajendran/resume.json Last updated: 2026-04-07