# Malcolm Mack

> Learning Journeyman.

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/malcolmmack

## Work Experience
### Executive Assistant @ Lineage Studios
Jan 2020 – Jan 2024 | New York, NY
• Product Sales & Shipping Logistics
• Customer Consultations & Restocking Inventory

### Corporate Events Assistant @ Animal Care Centers of NYC
Jan 2017 – Jan 2020 | New York, NY
• Corporate Partnership Coordination
• Handling Event Logistics & Issues

### Administrative Assistant @ The John A. Hartford Foundation
Jan 2019 – Jan 2020 | New York, NY
• Project and Programming Support
• Coordinate Meeting Schedules & Escalate Issues

### Customer Success Specialist @ Capsule
Jan 2017 – Jan 2017 | New York, NY
• Insurance & Authorization Claims
• Medicine Delivery Logistics

### Customer Service Manager - Brooklyn @ Irmat Pharmacy
Jan 2016 – Jan 2017 | New York, NY
• Administrative Support for Director of Sales
• External Contractor Project Coordination

### Customer Service Specialist @ Irmat Pharmacy
Jan 2013 – Jan 2016 | New York, NY
• Handling Customer Relationships
• Escalating Customer Conflicts


## Education
### BA in Communications - Incomplete
University at Albany
Jan 2010 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/malcolmrm

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Source: https://flows.cv/malcolmmack
JSON Resume: https://flows.cv/malcolmmack/resume.json
Last updated: 2026-03-23