# Malik Gray > Founder and CEO of Be My Duo Inc. Location: San Francisco Bay Area, United States Profile: https://flows.cv/malikgray Enthusiastic self-starter with excellent client service skills, strong leadership, and relationship-building skills. Team-oriented computer support, technician, and programmer who works well in a collaborative environment, yet thrives on personal achievements. Always focusing on developing the team’s strengths and weaknesses and finding areas of improvement. Respected by fellow associates and clients for being efficient, understanding, and a quick thinker. SFDC Developer Skills: • Create Salesforce UI and data models • Develop Apex code that scales with large data sets using custom Visualforce • Develop code using the Salesforce interface or Force.com IDE as required • Deploy secure production-ready applications with a broad understanding of the Force.com development lifecycle • Able to apply appropriate solutions to specific business process requirements by applying knowledge of core programmatic features of the Force.com platform • Able to design a test strategy that will ensure adequate quality including but not limited to: code coverage, application behaviors, scalability, and environment independence all across Apex classes, triggers, and controllers SFDC Administrator Skills: • Able to appropriately define record and field access based on business requirements • Able to create custom objects and define the appropriate relationship types • Set up and configure Sales Cloud applications including products, price books, schedules, and quotes • Understand the capabilities of Customizable Forecasting and Collaborative Forecasting • Set up and configure Service Cloud applications including Salesforce Knowledge and entitlements • Assess, cleanse, and maintain data quality using standard Salesforce functionality • Understand the capabilities of sandboxes and tools available to move data Personal Skills: • Motivated team player • Fluent in Spanish • SOP driven personality • Skilled problem solver • Natural leader • Excellent people skills • Client-oriented ## Work Experience ### Programmer @ Distro Lux LLC. Jan 2023 – Present | Henderson, Nevada, United States ### Founder @ Be My Duo Inc. Jan 2023 – Present ### Principal Salesforce Developer @ Cornerstone OnDemand Jan 2022 – Jan 2023 | Dublin, California, United States ### Salesforce Technical Architect @ Astound Commerce Jan 2022 – Jan 2022 | Remote ### DC Consultant @ Deloitte Jan 2021 – Jan 2022 | Washington DC-Baltimore Area ### Lead Salesforce Developer @ Fonteva Jan 2020 – Jan 2021 | Washington DC-Baltimore Area ### Senior Salesforce Developer @ Synaptic AP Jan 2018 – Jan 2020 * Integrating different external systems using their API (JSON and XML) with Salesforce to provide dynamic syncing between the different systems. * Using Synaptic AP's proprietary implementation methodology, SynoV8, to provide great outcome-driven implementations on time and on budget. * Provide training, code reviews and assist with technical requirements for junior developers. ### Salesforce Developer @ DaVita Kidney Care Jan 2017 – Jan 2018 | Washington D.C. Metro Area * Working with multiple large scale Business Groups providing Salesforce technical support and building applications. * Using Agile Methodology including Backlogs, User Stories, daily SCRUMs and Sprints to complete projects in a timely manner and provide continuous demos of features as they are built. * Provide Proof of Concept applications for various Business Groups based on their diverse set of requirements. * Experience working with Communities, Lightning Components, Apex Controllers, and Visualforce pages to provide a unique experience for Users. ### Salesforce Developer @ Na Ali'i Jan 2016 – Jan 2017 | Washington D.C. Metro Area * Using best practices to test and deploy changes from development and staging environments to production. * Conducting unit and integration testing to ensure quality implementation. * Communicating project status to key stakeholders throughout entire development process. * Working with customers to understand their business processes and requirements. * Translating requirements into technical solutions in salesforce.com. ### Associate Consultant @ Wipro Jan 2015 – Jan 2016 | Washington D.C. Metro Area * Utilized GIT version control to handle three Salesforce project release cycles and assisted with training members on how to use it. * Assisted with developing an Advanced Search for querying custom objects using SOQL and Apex and displaying the data with a combination of Visualforce and JQuery UI with Datatables. * Developed a Billing UI framework that takes in a Web Service Callout and displays the appropriate data based on the context of the object inside of the Service Cloud console. * Used Javascript and the Console API to develop code for a Visualforce page that is used inside of the Service Cloud console and handled displaying custom data for Customer Service users. * Led a team of offshore Developers to assist with maintaining deadlines for the release cycles and coordinating coding tasks and defects each day. ### C# Developer @ Standard Register Jan 2015 – Jan 2015 * Created 3 applications for printing mail documents. * Obtained thousands of rows of variable data from a client and extract the information using XML and converting to a class to create a process using C# * Worked on approximately 30 errors with various applications through BugZilla tasks including if an application has not created a print file correctly or if any of the data is missing * Inspected errors using a thorough process involving verification of why the application error-ed out by following the archives on where the last step was completed, then finding the trouble file and fixing the issue and reprocess the print files ### Technical Instructor @ salesforce.com Jan 2014 – Jan 2015 | San Francisco, CA * Trained users on how to create applications in Salesforce for the Data Model, User Interface, and Business Logic through Declarative options; how to program using Visualforce; and how to implement their business requirements using Visualflow, Approval Processes, Workflow Rules, Lightning Process Builder, and Validation Rules * Maintained above a 4.3 out of 5 average on all of my customer satisfaction surveys at the end of course evaluation * Performed a ramp up process which included being able to deliver material confidently with a 400+ slide PowerPoint presentation for a 5 day Developer course both in person and virtually and manage classroom based questions on advanced topics that are not covered in the material. * Worked with the Curriculum Development team to understand the best way to deliver the material * Helped create https://veterans.force.com/ including: developing a custom apex controller to handle taking in information from veterans and converting it into a Salesforce account; using Visualforce coupled with Force.com Sites to create the registration pages that takes in user data and creates a record in Salesforce; used Foundation.css for the front end template and Javascript for client side validation for required fields ### Help Desk Support - Level 2 @ HireMojo Jan 2014 – Jan 2014 | Larkspur, CA * Assisted Users with how to navigate the HireMojo platform. * Performed Internal IT functions including: New employee computer and software setup, recommending and ordering technical hardware/software for the company, fixing computers and printers within the office space, and Server Room maintenance * Coordinated lower level support tickets and passing up to the Development Team as needed while maintaining a below one hour first response time * Performed Database Administration on an Oracle Database including modifying user profile settings, creating PL/SQL functions to automate certain business tasks, data hygiene (removing duplicate accounts and incorrect references) ### Salesforce Administrator Intern @ Veterans2Work Jan 2014 – Jan 2014 * Customizing applications, including page layouts, fields, tabs, and business processes * Creating a secure Salesforce environment * Maintaining and importing clean data * Creating high-value reports and dashboards * Setting up workflow automation ### Computing and Tablet Sales Consultant @ Best Buy Jan 2013 – Jan 2014 | Pinole, CA * Train and serve as a peer coach for new sales associates. * Develop positive client relationships through friendly greetings and excellent service. * Answer questions regarding the store and its merchandise. * Build a culture around branded payments and mobile broadband as well as making sure that every client is given a full solution. * Helped boost the team from being a below average store in the company to being top 100 Computing and Tablet team in the company. * Consistently keeping the department's revenue above the goal of 105% Notional Margin. ### Geek Squad Consultation Agent @ Geek Squad Jan 2012 – Jan 2013 | Vallejo, CA * Determined client needs by asking relevant questions and listening actively to their responses. * Answered client telephone calls promptly and in an appropriate manner. * Consistently maintained the 4 zone model(new operation model) and coached the team on the correct execution of the model * Continued to maintain a 100 Customer Survey Index score and accurately described in detail the problems with each suspect brought into the Precinct (technician area) * Helped coach the Customer Service Agents on how to use Nova (new computer/client check-in system) * Promoted a culture around raising Customer Survey Index and continuing to provide exceptional client service experience. * Actively pursued personal learning and development opportunities and became the only person on our team who was Gold Certified. ### Geek Squad Counter Intelligence Agent @ Geek Squad Jan 2011 – Jan 2012 | Vallejo,CA * Greeted clients entering the Precinct (technician area) to ascertain what each client wanted or needed and provided an elevated client experience to generate a loyal clientele. * Described services to clients and accurately explained details and care of their suspect. * Scored in top 10% of employees in successful resolution of issues * Ensured superior client experience by addressing client concerns, demonstrating empathy and resolving problems on the spot. * Recipient of multiple positive reviews acknowledging dedication to excellent client service. * Maintained a 100 personal Customer Survey Index score and dramatically increased the store's CSI score from 55 to 80. ### Fire Controlman @ US Navy Jan 2008 – Jan 2011 | Great Lakes, IL; San Diego, CA; Yokosuka, Japan * Supervised the creation and validation of anti-terrorism plans on all ships. * Developed and led training programs in preparation for combat. * Communicated urgent orders and directions effectively to team of 13 personnel. * Operated and maintained equipment worth $35 million in hazardous areas. * Documented and processed classified materials. * Supervised teams in support of security and installation law and order operations. ## Education ### Bachelor of Science - BS in Management University of Phoenix ### Bachelor of Science - BS in Software Development Western Governors University ### Bachelor of Science - BS in Computer Information Systems DeVry University ### Associate of Science (AS) in Computer Science Diablo Valley College ### Jesse Bethel High School ## Contact & Social - LinkedIn: https://linkedin.com/in/malikgray90 --- Source: https://flows.cv/malikgray JSON Resume: https://flows.cv/malikgray/resume.json Last updated: 2026-04-10