Payment Gateway Integration: Spearheaded the integration of 3+ payment gateways, resolving technical

bottlenecks to ensure a 99.8% successful transaction rate.

JIRA & Agile Management: Managed JIRA boards for 10+ projects, boosting development efficiency by 30% through agile best practices and regular backlog grooming.

Software Maintenance Leadership: Oversaw software maintenance for 3+ applications, enhancing performance and reducing bugs by 40% through continuous improvements.

Developer Collaboration: Bridged communication between developers and payment issue teams, resulting in a 50% faster resolution time for transaction-related issues.

Software Development and Maintenance: Create and maintain features related to technical support tools to help facilitate troubleshooting.

Worked as a technical solution specialist for university students.

Resolved operating system level issues.

Configuring Report generation and SQL Query Design through Business Intelligence reporting suite.

Configured Stack Map setup to monitor computer availability throughout the library computers.

Custom Solution Expertise: Pioneered the design, development, and deployment of 100+ tailored scripts,

ensuring precision alignment with client specifications and driving project success.

Advanced SQL Implementation: Mastered the execution of intricate SQL scripts leveraging tools like MS SQL server, SSRS, and the Microsoft Office suite, establishing a gold standard in product-specific development.

Issue Resolution & Consulting: Championed the resolution of 250+ technical challenges with analytical finesse, while also serving as a trusted technical consultant for Yardi functional consultants and clients across operational, financial, and leasing domains.

Technical Solutions Leadership: Single-handedly spearheaded technical solutions delivery, garnering trust and building lasting relationships with 10+ prominent commercial clients across India and the Asian region.

Performance Optimization: Innovated with SQL scripting to tackle data issues on