Led fractional AI and platform product for Bank of America incubated fintechs and AI platform partnered with founders across US and India accelerated roadmap clarity and launch readiness

Defined ICP and sharpened positioning and demos enabled targeted outreach and generated 5 qualified opportunities

Built and executed strategy and roadmap for consumer payments and B2B lending platforms drove revenue to 1.0 million ARR

Optimized AI driven risk and compliance workflows integrated automation and decisioning achieved 73 percent automation 25 seconds faster case handling and 93 percent decision accuracy

Led the Industry Data Insights team, building horizontal data platforms that improved data quality, accessibility, and trust across Zillow creating trust for 2B visits

Founded and led zPM Excellence, elevating product management best practices company-wide helping 40+ PMs to improve the craft across Zillow

Partnered with cross-functional stakeholders to standardize critical metrics, improving reporting accuracy and reducing 3.4M property duplicates

Managed a portfolio of data/AI initiatives, driving 35% revenue growth from property managers and $6M from builders via third-party data integrations.

Drove initiatives to modernize data pipelines and governance, enhancing scalability and operational efficiency

Delivered measurable impact by improving data reliability, driving faster decision-making and unlocking growth opportunities across Zillow’s ecosystem.

Led, Coached the team on omni-payments platform for enterprises, emerging markets and Wallet management saving over $40M in Opex Savings

Collaborated with cross-functional leadership to innovatively build ‘Partner Transaction enablement’ to enable 10% additional transactions worth $4M through Google Shopping and more.

Owned the core pillars of PP Commerce Platform to help sellers manage fraud and to help partners manage seller fraud for a huge $45B portfolio

Enabled the launch of BR PIX with several variations and integrated with Big Data partner to reduce fraud by 10% and save $3M a year

Built models and strategies using AI/ML to help partners like Google Shopping, Facebook Marketplaces to manage their seller risk and fraud and enabled over $50B TPV through partners.

Created product strategy for carding module from scratch to help in identifying carding attempts upfront to manage risk for merchants across PayPal, Braintree and Payflow entities and saved over $25M in transaction cost savings

Managed large-scale, business critical platform capabilities and experiences right through my career as part of several Voice of Customer initiatives saving over $100M in Opex costs

Conceptualized the E2E dispute management platform including the back-end tools migration, front-end experience on mobile, web, app and managing fraud seamlessly in a global scalable risk-management platform for 1.4M disputes in a year impacting over 3M customers

Visualized the product strategy for managing the underwriting process for large enterprises making the efficiency of onboarding reduced from 3 months to 2 weeks

* Own the Resolution and Protections Risk Platform End-to-End

* Work closely with Risk Policy team to scope the new business requirements

* Agile based execution of all new requirements

* Consultation, Influencing, Collaboration with multiple other cross-functional teams

* Prioritization of platform requests and Roadmap planning for the product

* Creating the platform vision and strategy