Clients: EY, Crowe, Keller, Berkshire Hathaway, Genomic Health, Ecolab, Kodak, Staples, CDW.
Led design sessions aligning UX solutions with user needs and business objectives, with the focus on delivering impactful MVPs. Conducted key design activities including heuristic evaluations, competitor analysis, user research, journey mapping, persona development, design systems, and iterative prototyping – while identifying user pain points and refining solutions. Designed complex systems and led the creation of design systems.
Collaborated closely with leadership and cross-functional teams driving successful product outcomes. Managed tasks and milestones using the Microsoft Azure DevOps (Kanban) software. Additionally, tracked UI bugs during testing for the QA team.
Facilitated design review sessions with stakeholders, business analysts, designers, developers to ensure seamless product delivery. Consistently applied user-centered design principles, human factors, and usability best practices, delivering high-quality design assets on time and within scope.