# Manuel Mark > CEO | AI & Automation Consultant | Moving companies to AI before their competitors leave them behind | German-born · Silicon Valley-built | Ex-BlueJeans ($100M ARR) · Baker Hughes ($4B+) · IBM | Founder, Automizers Location: San Francisco Bay Area, United States Profile: https://flows.cv/manuelmark The companies I talk to aren't struggling to find AI tools. They're struggling to turn AI intention into AI infrastructure, and most of them know it. After 15 years building digital products at enterprise scale, I've seen both ends of this problem. I helped scale BlueJeans from early product to $100M ARR. I led UX and product across $4B+ in revenue at Baker Hughes. I built a voice-first AI agent from zero to MVP in under 90 days at my last startup. Then I made the call to shut it down. Not because we failed to execute. Because AI was commoditizing faster than any roadmap could anticipate, and I recognized the signal before the runway ran out. That decision taught me more about what's actually happening in this market than anything else in my career. That's the lens I bring to every engagement now. The old frameworks are breaking. Annual roadmaps, traditional GTM, feature-led growth. These were built for a stable competitive environment. That environment is gone. Executives who built careers on what worked before are running plays that no longer apply, and most of them feel it before they can name it. I work with founders, CPOs, and leadership teams who are ready to stop planning and start building. My practice, Automizers, deploys agentic AI systems across revenue, operations, customer experience, and marketing. Done for you, managed over time, built to compound. If you're under board pressure to show AI results and need a working system, not another strategy deck. That's the conversation I want to have. DM me or find me at automizers.ai. ## Work Experience ### CEO and Chief AI Officer @ Automizers Jan 2026 – Present | San Francisco, CA Automizers is a boutique agentic AI transformation practice that designs, builds, and manages AI systems for growth-stage businesses. Not advising. Not frameworks. Working systems, deployed and managed month over month. The signature engagement is the Agentic Transformation Sprint: six weeks, fixed scope, one working AI system live in your business with measurable outcomes defined before a single tool is selected. Five domains: Revenue and Growth, Operations and Efficiency, Customer Experience, Marketing and Content, Knowledge and Intelligence. Platform-agnostic. Senior-led. Done for you. What I'm building here is also what I bring to every fractional and advisory conversation: ground-level signal on what's actually working in agentic AI, calibrated by enterprise judgment built across BlueJeans, Baker Hughes, and IBM. Focus Areas: Agentic AI | AI Transformation | Fractional CPO | Chief AI Officer | GTM Strategy | Revenue Operations | Customer Experience Automation | AI Deployment | Product Strategy ### Member of the Board of Advisors @ inGen Dynamics Inc. Jan 2024 – Present Advise on AI strategy, UX modernization, product direction, and GTM opportunities for a robotics and AI-driven automation company. Support executive leadership in navigating AI transformation and scaling product impact. Weekly engagement with the founder and CEO. Focus Areas: AI Strategy | Robotics | Product Leadership | UX Modernization | GTM | Startup Advisory ### Chief Executive Officer @ Selsa Jan 2025 – Jan 2026 | New York, United States Moved into the CEO seat to lead vision, product, AI strategy, and growth across all functions. Oversaw product, technology, design, GTM, and operations with founder-level accountability and speed. Made the deliberate decision to shut down when AI commoditization compressed the competitive moat faster than any roadmap could respond. That decision was clear-eyed and capital-efficient. The signal was real: the playbooks VCs and operators had relied on for a decade were breaking in real time, and recognizing it early is now the foundation of my practitioner thesis on AI transformation. Key Achievements: * Built MVP in under 90 days, launching a no-code onboarding platform and real-time AI agent (STT/TTS/LLM stack) * Designed core AI experience: conversation flows, agent behavior, automation, and dynamic knowledge ingestion * Drove technology execution, architecture, and integration of cutting-edge AI tooling into production * Positioned Selsa with a differentiated human-centric AI agent identity * Created investor narrative and GTM strategy securing early design partners * Led all functional areas with clarity, speed, and founder-led accountability Focus Areas: CEO | Conversational AI | Voice AI | LLM | AI Product Strategy | GTM | Venture-backed Startup | AI Platform ### Chief Product Officer @ Selsa Jan 2024 – Jan 2025 | New York, United States Oversaw product vision, AI experience design, and technical roadmap. Led early team execution and foundational architecture that evolved into the company's core platform. Focus Areas: CPO | AI Product Leadership | Conversational AI | UX Modernization | AI Integration | Product Roadmap | Executive Leadership ### Head of Product Design @ Timmermann Jan 2023 – Jan 2024 | Munich A deliberate chapter, returning to my German roots while working at the bleeding edge of voice AI product design ahead of moving into the CEO role at Selsa. Led product design for an AI-native life and business coaching platform built around a real-time voice AI solution that we successfully shipped, exceptionally early for that moment in the technology curve. Achieved low-latency voice AI interaction at a time when most teams were still treating it as a future capability. The technical ambition of the product matched its product design ambition: a genuinely conversational, responsive AI coaching experience that pushed what was possible in production. Built the full design system, defined user journeys end to end, and partnered directly with founders on product strategy and AI avatar creation. Shaped a scalable, accessible coaching experience designed for global markets. Focus Areas: Voice AI | Real-time AI | Low Latency | AI Product Design | Design Systems | UX Strategy | AI Avatar | Coaching Platform | Product Strategy ### Global Director of Digital Design & User Experience @ Baker Hughes Jan 2020 – Jan 2023 | Houston, TX Reported to the Chief Digital Officer of a $27B global industrial enterprise. Led UX strategy and execution across 100+ digital products supporting $4B+ in annual revenue. Built and scaled a global UX organization of 30+ designers across multiple continents. Designed AI/ML-powered tools including predictive maintenance systems, anomaly detection platforms, and industrial process automation — bringing consumer-grade UX standards into a $600B+ industrial ecosystem. Launched a Design Excellence Program embedded directly into the product lifecycle, creating repeatable frameworks for UX quality at enterprise scale. Led digital transformation initiatives that modernized how engineers, operators, and executives interact with data and systems globally. Focus Areas: UX Leadership | Digital Transformation | AI/ML | Industrial AI | Enterprise Software | Global Team Leadership | Design Operations | Product Strategy ### Founder & CEO @ Premium Remedies Jan 2018 – Jan 2020 | San Francisco, CA An intentional entrepreneurial chapter between two enterprise leadership roles, choosing to build something fully end to end before returning to a larger stage. Bootstrapped a direct-to-consumer wellness brand, leading product development, digital operations, customer experience, and growth strategy. Designed a streamlined eCommerce experience, built a differentiated brand, and applied data-driven insights to optimize acquisition, retention, and customer outcomes. Key Achievements: * Built and launched a full DTC product line and eCommerce presence from scratch * Designed customer-centric digital experiences focused on trust, clarity, and conversion * Led all product, marketing, supply chain, and CX operations * Applied product-led and growth strategies that directly informed later enterprise and AI-driven work The discipline of building with limited resources and full accountability sharpened instincts that continue to inform how I approach product, GTM, and operational decisions at every stage. Focus Areas: Founder | DTC | eCommerce | Product Development | Growth Strategy | Customer Experience | Bootstrapped ### Sr. Manager, User Experience Design - IBM Cloud @ IBM Jan 2016 – Jan 2018 | San Francisco Bay Area Led UX for IBM's API Connect suite, redesigning enterprise cloud developer tools into award-winning, consumer-grade experiences. Implemented Design Thinking practices across the organization. Built a high-performing interdisciplinary UX team from the ground up. Focus Areas: IBM Cloud | UX Design | API Connect | Design Thinking | Enterprise Software | Cloud | Developer Tools | Team Leadership ### Head of Design & User Experience @ Blue Jeans Network, inc Jan 2012 – Jan 2016 | Mountain View Early team member who joined when BlueJeans was still proving product-market fit and stayed through hypergrowth to $100M ARR. Left prior to the company's $400M+ acquisition by Verizon. * Built and led the global product design organization from the ground up * Defined product experience across web, mobile, and enterprise collaboration tools * Simplified complex workflows enabling millions of users to run video meetings globally * Partnered directly with founders and product leaders to shape product strategy through multiple growth stages Focus Areas: UX Leadership | Product Design | Enterprise SaaS | Hypergrowth | Video Conferencing | Mobile | Web ### Product Design Lead @ Deutsche Telekom Jan 2011 – Jan 2011 | Bonn Led UX vision for the Connected Work and Life initiative and enterprise communication systems, shaping future-facing experiences across Europe's largest telco. Bridged consumer expectations and enterprise complexity at scale. Focus Areas: UX Design | Enterprise Communications | Telco | Product Design | Germany | DACH ### Founder & CEO @ DAYBOOX Jan 2007 – Jan 2010 | Germany / United States Raised funding and led product, design, marketing, and growth for an early social photo-sharing platform. Built the product and team from zero across two markets, navigating the early days of consumer social before the category matured. Focus Areas: Founder | CEO | Social Platform | Product | Fundraising | Early-stage Startup ### Founder & Design Principal @ MANUEL MARK | Design & Innovation Jan 2003 – Jan 2010 | Munich Built brands, experiences, and digital products for clients including Siemens, Conde Nast, BMW BKK, and Match.com. Developed deep craft in brand identity, digital product design, and client-facing creative leadership across a decade of independent practice. Focus Areas: Brand Design | Digital Products | Creative Direction | Client Leadership | Munich | Germany ### Earlier Career Roles (Executive Design & Creative Leadership) @ Summary Jan 1996 – Jan 2003 raba.tt GmbH – Executive Creative Director NET-VENTURE AG – Creative Director GRAFFITI GmbH – Design Manager VISIONLAB – Art Director UNID DESIGN – Designer ## Education ### Design UNIVERSITY OF APPLIED SCIENCES AUGSBURG, GERMANY ## Contact & Social - LinkedIn: https://linkedin.com/in/manuelmark - Website: https://www.automizers.ai --- Source: https://flows.cv/manuelmark JSON Resume: https://flows.cv/manuelmark/resume.json Last updated: 2026-04-05