# Marc Shillum > Delivering Vehicle Intelligence Location: United States, United States Profile: https://flows.cv/marcshillum Marc is a reluctant designer and awardee of The World Economic Forum Technology Pioneer while Chief Experience Officer of Transportation and Logistics company Matternet. Marc serves on the advisory boards of GLASS (Distributed tools for Government).He is also an advisor to Astro Forge (Deep Space Harvesting) and a Fellow of the Royal Society of Arts in London. Marc works with founders and CEO's as an advisor, coach and operator to help connect business objectives to the product roadmap and market opportunity. Marc has been a part of building 5 start-ups and scaling 3 multi national corporations that have acquired in aggregate over $29 billion of value to shareholders and investors; Matternet, Applied Intuition, Molekule, Seeker, Tile, Matterport, RH, Barnes&Noble nook & the recent business success of Condé Nast. Marc is also the author of 'Brands as Patterns' a white paper that laid the foundation for coherent brand building in the digital age. The paper has been republished by FastCompany, Contagious Magazine and PSFK, and became two back-to-back panels at SXSW. His experience has given him unique insight into how to build strong innovative businesses and how to grow empathy within diverse, cross functional teams so that they can thrive on solving the complex fluid problems of the future. ## Work Experience ### Manager of Product Design @ Applied Intuition Jan 2025 – Present | Mountain View, California, United States ### Strategic Advisory Board Member @ GLASS | Government Ecosystems Jan 2020 – Present Glass, Inc builds purposeful technology to power XXI century governments, using Artificial Intelligence to digitize, streamline and scale good processes and decision-making. COMMERCE its first product is a global e-commerce platform connect local businesses to procurement. ### Founder @ Chief Creative Office LLC Jan 2014 – Present Assessing the value of assets, inventions, and teams and then aligning them to create exponential value. — Product-to-market fit — Long-range product planning — Product and Service Innovation — Portfolio Strategy and Ecosystem Design — Brand Strategy — Distinctive asset assessment — Corporate architecture and portfolio planning — New market Expansion — Team Alignment — Executive advisor ### Special Projects for the C.E.O. @ Yohana Jan 2022 – Jan 2023 Long range planning and New Product Development ### Interim Global Vice President of Design and Experience @ Yohana Jan 2022 – Jan 2023 Part of the executive team working with Yoky Matsuoka and the incredible people at Yohana to design hardware, software and services that bring well-being to busy families. ### Global Brand Innovation @ Condé Nast Jan 2020 – Jan 2022 Working with the most brilliant Editors, Leaders, Writers and Designers to help define the vision and opportunity for an outstanding portfolio of brands. ### CXO, Chief Digital Experience Officer @ RH Jan 2020 – Jan 2020 | San Francisco Bay Area After renaming the company and decade of consulting with RH a Fortune 1000 company backed by Berkshire Hathaway, I was invited by Gary Friedman to join the Executive team to lead the digital transformation of the company. ### Strategic Advisor & Consultant @ RH Jan 2014 – Jan 2020 Focused on the digital transformation of RH to mirror the exceptional retail experience — attending executive off-sites, platform redesign, renaming Restoration Hardware as RH ### Senior Director End-To-End Product Experience. @ eBay Jan 2016 – Jan 2019 Senior Director of both Global Brand and End-To-End Product Experience at eBay – bridging between Global Brand and Core Product and Technology teams, driving integration, aligning roadmaps, identifying gaps and opportunities within the end-to-end customer experience to create growth. ### Founder Brand Innovation Lab, Senior Director Global Brand Team @ eBay Jan 2016 – Jan 2018 | San Francisco, California eBay was the first and only global organization to have the vision to put Brand within the Product org. Marc founded the Brand Innovation Lab (BIL) with an amazing team of product designers, strategists, data scientists, brand thinkers and marketers integrating brand, product and service. In it's first year the brand innovation lab set the groundwork for 'Fill Your Cart With Color', the first Global Brand Campaign in eBay's long history. Growing from 1-3 full time staff, partnering with some of the worlds most renowned thinkers and makers. After six months running the lab, Marc was given control of Global Brand Creative, crafting the launch film for 'Fill Your Cart With Color' working with 72&Sunny. After a year at eBay Marc took control of the Brand Expression System, which has become the playbook for visual and verbal communication across the company. At two years, Marc was offered a tandem position in the Product team to run end-to-end product experience and product design patterns. ### Chief Experience Officer @ Matternet Inc Jan 2013 – Jan 2016 | califormia CXO, Overseeing end-to-end experience (Physical Product UX + Digital Product UX + Go-To-Market + Design + Brand Strategy) of a next generation autonomous transportation network. ### Advisor @ Matternet Inc Jan 2013 – Jan 2013 | california Advising a revolutionary startup. Helping the team articulate the long term strategic vision. Involving - Product Definition, Positioning, Messaging and Brand. ### Principal, (ACQUIRED by Apax Partners) @ Method Jan 2010 – Jan 2013 | San Francisco Bay Area Growing the Brand practice to double its revenue, helping Method to reach its acquisition target. Redesigning Brand Strategy and Management for the digital age — As brands have to become increasingly agile, defining them becomes less about absolutes and more about patterns, less about adherence to singular messages and more about the coherence of multiple messages. Identity becomes interface and so iterative, and so brands become the constantly shifting relationship between customer and the company. Companies who service that brand relationship need to be at the intersection of brand, product and user experience. Method is at that intersection. ### VP, Founder, Brand Development Group @ R/GA Jan 2008 – Jan 2010 Founded a best in class Brand practice for R/GA on the future vision that brands are interfaces. The practice created brands such as Nokia viNe, Barnes & Noble nook, HBO GO, and consulted for Nike, Chanel, Aston Martin, American Eagle, Hewlett Packard, CoPart and L'Oreal. The practice ran it's own P&L and reached profitability within it's first year. Grew from 1 to 8 staff in two years retaining clients. The practice won nearly every industry award including Gold at Cannes Lions. Gold at the one show, the Jay Chiat planning awards, D&AD and the Webbies. It was a pleasure to found, and I'm looking forward to its next phase of growth. ### Creative Director @ Wieden + Kennedy Jan 2006 – Jan 2007 | London, United Kingdom Co Creative Director and pitch winner for The Guardian account. ### Creative director @ Wieden + Kennedy Jan 2002 – Jan 2002 | London, United Kingdom Created brand launch campaign for Honda, ‘Power of Dreams’ ### Art Director @ Wieden + Kennedy Jan 1998 – Jan 2002 | Amsterdam Area, Netherlands Art Director pan-European advertising for Nike ### Assistant to Tibor Kalman @ M&Co Jan 1998 – Jan 1998 | London Area, United Kingdom ### Designer @ Studio Dumbar Jan 1997 – Jan 1998 Designer ### Art Director @ Guardian News & Media Jan 1996 – Jan 1997 Worked at The Guardian at the pivotal moment of transferring to digital first. Launched Space Magazine, Art Director Weekend Magazine. ### Assistant to Pat Gavin @ Hibbert Ralph Animation Jan 1992 – Jan 1993 Worked alongside one of the industry greats Pat Gavin to design titles for The South Bank Show and Omnibus using new rendering tools on Apple Products. ## Education ### Master of Arts (MA) in Design & Art Direction Royal College of Art ### Cranbrook Academy of Art ### Bachelor's degree in Graphic Design Middlesex University ### Foundation degree in Art/Art Studies, General Middlesex University ## Contact & Social - LinkedIn: https://linkedin.com/in/marc-shillum-92967b2 - Portfolio: http://www.marcshillum.com --- Source: https://flows.cv/marcshillum JSON Resume: https://flows.cv/marcshillum/resume.json Last updated: 2026-04-13