Detail-oriented Quality Assurance Engineer with over 5 years of experience in QA roles, specializing in web and mobile application testing. Proven expertise in identifying and documenting software issues, adept at filing comprehensive bug reports, conducting root cause analysis, and validating resolutions.

Experience

2021 — 2023University of WashingtonSenior Software Quality Assurance Engineer

2021 — 2023

Tampa, Florida, United States

2017 — 2021ConnectwiseQuality Assurance Automation Engineer

2017 — 2021

Bothell, Washington, United States

Design and create automated test cases for a Customer Relation Management (CRM) System using different framework solutions was the main responsibility for me as a Quality Assurance Automation Engineer.

Technologies: C#, SpecFlow, Page Object Model Framework, Rest API, AWS

Tools: Visual Studio, Visual Studio Code, Azure, GitLab, Jira, Swagger

2016 — 2017MicrosoftQuality Assurance Engineer

2016 — 2017

Redmond, Washington, United States

As a QA Engineer I validated and troubleshooted bugs, reported and clearly communicated the problems and their severity to an appropriate development team for a Microsoft Universal and Enterprise application store.

Successfully completed projects related to the testing of Web/Mobile and Desktop applications including launch of a Web Physical Goods store in the Canadian and Singaporean markets.

Technologies: C#

Tools: Visual Studio