• Perform a range of administrative and operational tasks to support seamless day to day workplace operations.

• Serve as a primary point of contact by screening and routing incoming calls and emails, ensuring timely communication.

• Manage data systems including badging, lost & found tracking, and event calendar to maintain accurate and up to date records (primarily utilizing Microsoft Excel, Outlook, and Word).

• Uphold site security and privacy by consistently following protocols and issuing secure access badges to visitors, candidates, and employees

• Collaborate cross functionally with events teams, executive assistants, and others to execute events, coordinating NDAs, campus signage, and badge distribution.

• Submit, track, and follow up on employee service requests through internal work order systems, ensuring timely resolution and a positive employee experience.

• Identify opportunities to improve organization and consistency across processes to enhance operational efficiency and experience.

• Prepared and organized the daily patient schedule, including verifying exams and coordinating required resources.

• Communicated effectively across departments to coordinate patient schedules and resolve issues efficiently.

• Adapted quickly to evolving workflows, demonstrating initiative and problem-solving in a busy clinical environment.

• Entered, updated, and closed patient orders in EPIC, ensuring accurate billing and recordkeeping.

• Maintained and organized sensitive patient files, following HIPAA guidelines for confidentiality.

• Collaborated directly with patients, medical staff (MDs, PAs, MAs, RT), and other office admin to streamline clinic operations and patient flow.

Interned within the Rich Media Experiences (RMX) Team.

• Closely collaborated with XFN teams and managed scheduling and logistics, including research sessions, ensuring smooth coordination across teams and time zones.

• Created concise documentation and reports to improve communication and project tracking.

• Supported project management tasks, tracking deliverables and following up on action items.

• Designed and delivered new profile page feature for Zillow’s real estate photographers to share their portfolio and expertise with clients.

• Updated existing designs for Zillow’s 3D Home App to align with incoming functionality changes.

Camp Alima is a student-run organization with the goal of expanding access to the STEM education and leadership skills amongst young women in Morocco. Each year, we work to develop a fun and engaging curriculum in subjects like biology, chemistry, and robotics, implemented into a week-long summer camp in the city of Ouezzane.

My role in Camp Alima was within the Marketing committee. I helped to raise funds and develop the brand identity as well as reach of the organization through the implementation of marketing strategies and sharing ongoing educational issues in Morocco. I brainstormed and designed informative and visually appealing social media posts on a weekly basis.

Product Design intern @ Meta University worked on the Safety Readiness team for Enterprise products.

• Designed a new web portal that empowers AMBER Alerts on Facebook and Instagram platforms internationally.

• Closely collaborated with various XFN teams and business partners and took the lead of the design process, ensuring projects remained aligned and on schedule.

• Prepared and organized presentations and materials for leadership, maintaining discretion with confidential product data.

• Helped draft new and efficient product goals and priorities for future products/projects.

• Created and user-tested new designs for the AMBER alerts shown in the user’s feed.