Reduced manual data entry time by 30% and drove adoption across 91 clinical trial sites by launching 5+ patient-record management features by leading requirement gathering from 7 cross-functional stakeholders, including clinical ops, compliance, and product.

Delivered ~$50K in annual savings, 90% of vendor contract, and expanded product roadmap flexibility by migrating 962,930 patient records from QuickBase, a third-party vendor, to an in-house platform with customizable data schemas.

Expanded clinical trial patient participation by 15% across active trials by optimizing the patient-record collection platform through redesign of backend data pipelines to cut load times by 40% and accelerate user onboarding, streamlining clinical trial operations.

Drove adoption of 10+ features across 14 active clinical trials identified through leading weekly client walkthroughs as customer research, capturing user feedback, and partnering with product teams to prioritize enhancements and iterate on functionality.

Led implementation of automated unit and integration testing by defining product strategy, securing stakeholder buy-in, and partnering with QA engineers; achieved 93% backend and established frontend coverage from 0% to 37%, boosting release stability.

Designed and built 3 HIPAA-compliant databases in collaboration with compliance, security, and legal teams, developed data models and table structures to link patient records and house 383,021 clinical videos, decreasing data reconciliation errors by 40%.

Diminished mean-time-to-resolution by 42% by building 10+ internal observability dashboards with real-time alerts to address system blind spots, integrated system into existing workflows through cross-functional leadership with site reliability and clinical operations.

Secured C-suite approval to adopt open-source monitoring platforms across engineering, finance, and data operations, replacing a costly third-party tool and reducing annual tool costs by $30K (15% of department budget) and leading adoption of a scalable solution.

Upgraded clinical video processing pipeline in coordination with compliance officers and QA testers, reducing missed data by 90% and enhancing corrupted video detection by 30%, enabling system to automatically recover from errors instead of relying on manual fixes.

Designed web platform for Full-Stack Development course, removing enrollment bottlenecks and increasing annual enrollment 10x.

Collaborated in small teams of designers, developers, and project managers to build digital products for partners.

Conducted user research, performed testing, synthesized findings, and promptly designed and delivered solutions utilizing 10-week agile sprints

Specific Project: Coursera MOOC, a full-stack web development course that is currently being recorded and designed to allow professor Tim Tregubov to teach his course for a larger audience.

Designed and launched real-time analytics dashboard with 5+ interactive visualizations, giving Connectivity Partner Impact leadership visibility into revenue trends; insights shaped go-to-market strategy for internet partnerships, unlocking revenue opportunities.

Pioneered C++ log upload system for WhatsApp iOS in partnership with platform engineers and Apple’s technical review team; ensured compliance with iOS 15 requirements and guaranteed uninterrupted releases.

Assisted Instructor Vasanta L. Komminen in her class "COSC1: Introduction to Programming and Computation" by holding office hours to help students debug and understand how to code Python, holding “recitation” meetings to walk students through the best steps to follow to solve common problems and grading student assignments.