• Coordinate cross-functional teams to deliver website UI and instructional content updates on schedule

• Translate and review bilingual (English–Japanese) web content to ensure clarity, consistency, and user-centered tone

• Evaluate user flows and page layouts to identify usability issues and recommend navigation and information hierarchy improvements

• Conduct UI/UX research and apply usability best practices to support user needs and business goals

• Translate business and instructional requirements into actionable UI designs, content guidelines, and layout specifications

• Maintained accurate financial records by processing high-volume numeric and transactional data across databases and Excel spreadsheets, supporting reliable reporting.

• Verified and updated financial documentation by auditing records for missing fields and discrepancies, correcting errors, and ensuring files were current and complete.

• Ensured data accuracy and consistency by following internal controls, formatting standards, and quality guidelines.

• Handled sensitive financial information and controlled-access documents while strictly adhering to confidentiality and data-protection procedures.