# Marissa Hereso

> User Experience Design

Location: Oakland, California, United States
Profile: https://flows.cv/marissahereso

I'm a UX designer with 15+ years experience creating human-centered design for enterprise products across tech, financial services, healthcare and eCommerce. I bring value and meaning to a person's experience by making it dead simple to achieve what they set out to do. My work is driven by empathy, creativity and pragmatism; advocating for design that is inclusive and accessible.

I enjoy the challenge of learning a new business space, defining design goals and seeking understanding of user/customer intent and needs. I am highly collaborative, partnering effectively with product management, development and research/insight functions to deliver solutions that serve business priorities and empower users.

Specialties: User experience (UX) design, human-centered design (HCD), design systems, product design, mobile apps (iOS and Android), responsive web design, universal design, web accessibility, team management and mentorship, art direction and photo shoot production.

## Work Experience
### UX Designer @ Sally Beauty
Jan 2025 – Jan 2026
UX design for customer personalization initiatives on SallyBeauty.com and Cosmoprofbeauty.com

### Sr. User Experience Designer @ Intuit
Jan 2024 – Jan 2025
Designed internal app tools to help employees work more efficiently

### Lead Product Designer @ Total Expert
Jan 2022 – Jan 2023 | Minneapolis, Minnesota, United States

### UX Design Lead @ USAA
Jan 2021 – Jan 2022 | San Antonio, Texas, United States

### Product Designer @ Wells Fargo
Jan 2020 – Jan 2021

### Sr. Product Design Lead @ Bank of the West
Jan 2016 – Jan 2019 | San Francisco, CA

### Senior User Experience Designer @ Anthem
Jan 2013 – Jan 2016

### Visual Design Manager, User Experience @ Bank of America
Jan 2006 – Jan 2013 | San Francisco, CA

### Creative Manager, Graphic Design @ Apple
Jan 2004 – Jan 2006 | Cupertino, CA

### Senior Designer, Web Marketing @ PeopleSoft, Inc.
Jan 1998 – Jan 2002 | Pleasanton, CA

### Account Manager, Advertising @ Gap, Inc
Jan 1989 – Jan 1994 | San Francisco, CA


## Education
### BA in Mass Communications
University of California, Berkeley

### Multimedia Studies -  Design
San Francisco State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/marissahereso

---
Source: https://flows.cv/marissahereso
JSON Resume: https://flows.cv/marissahereso/resume.json
Last updated: 2026-04-13