Conducted product- and user research including interviews, shadowing sessions, and surveys, transforming data into valuable insights for problem-framing and hypothesis;

Worked with the Lead Engineer, Program Lead, and Program Manager to create a new feature for the web platform;

Carried out usability tests and iterated prototypes accordingly

Collaborated with 3 teams of various sizes and did 5+ presentations highlighting design process and outcomes

Participated in 2 design sprints and built low- and high-fidelity wireframes and prototypes

Created visual assets for promotional purposes used by the marketing department

Organized Media Arts Advisory Board Meeting