# Mark Josephs

> Software Engineer @ Autopilot

Location: New York, New York, United States
Profile: https://flows.cv/markjosephs

Highly motivated Computer Science student who has a strong foundation in software engineering and programming principles across multiple platforms. Strong understanding of several programming languages such as C, C++, Python, Java, HTML, and CSS. Ability to quickly resolve hardware and software problems to minimize disruptions in operations and workflow while continuously offering recommendations for future system upgrades.

## Work Experience
### Software Engineer @ Autopilot
Jan 2025 – Present | New York, New York, United States
Backend Engineer on team of 6 engineers
Collaborating directly with Product, Marketing and Frontend

### Software Engineer Intern @ Autopilot
Jan 2024 – Present | New York, New York, United States
•	Decreased customer support response time by 15% by improving nodeJS based employee portal
•	Added key functionality to employee admin portal utilizing the Material UI library for React
•	Collaborated with backend engineers utilizing graphQL improving data retrieval speed by 20%
•	Proactively resolved bugs and enhanced code, reducing reported frontend issues by 30%

### Software Engineer Intern @ Blue Yonder
Jan 2024 – Jan 2025 | Dallas, Texas, United States
•	Implemented Data Streaming solutions using Apache Kafka, Elastic Search and Azure 
•	Diagnosed and debugged complex Java Spring APIs
•	Participated in daily Agile scrum meetings, ensuring efficient task and sprint planning
•	Collaborated with team of 6 to develop and maintain data streaming solutions using Java Spring APIs

### Software Developer/Operations @ Customsportssleeves
Jan 2020 – Jan 2024 | Boston, Massachusetts, United States
•	Developed proprietary inventory management software to lower handling time of orders by 25%
•	Managed mass advertising campaigns and promotional emails increasing ad revenue by 15%
•	Developed software to download JSON data from Rest API and create PDFS with the data
•	Managed and analyzed website traffic for a 3% increase in conversion rate

### Property Manager @ MCPMJ Properties LLC
Jan 2019 – Jan 2023 | Boston, Massachusetts, United States
•	Managed property listings on Zillow, Airbnb and VRBO generating over $100,000 per property
•	Communicated with guests before, during and after their stay to ensure positive experiences
•	Maintained a 5-star rating on Airbnb and VRBO for each rental property


## Education
### Bachelor of Science - BS in Computer Science
Baylor University

### High School Diploma
Trivium School


## Contact & Social
- LinkedIn: https://linkedin.com/in/mark-josephs-541309260

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Source: https://flows.cv/markjosephs
JSON Resume: https://flows.cv/markjosephs/resume.json
Last updated: 2026-03-30