# Mark Nguyen > Lifelong Learner Location: San Francisco, California, United States Profile: https://flows.cv/marknguyen1 My enjoyment of programming began with video games and TI calculators in middle school. Although I am a dedicated developer to this day, I also enjoy continuously learning by picking up and honing in on hobbies. I've spent countless hours reading, experimenting in the kitchen, tripping over myself rollerskating, learning music theory, and making good use of my national parks pass with my partner. Let's have some fun! ## Work Experience ### Software Engineer @ Retool Jan 2025 – Present | San Francisco, California, United States Building next-generation solutions for permissions, billing, and APIs at Retool. Retool empowers anyone to quickly develop software using solid building blocks and an easy interface. ### Software Engineer @ Airtable Jan 2022 – Jan 2023 | San Francisco, California, United States As a software engineer on the Observability and Reliability team, I migrated Airtable away from ELK and onto OpenSearch, optimizing performance and increasing the reliability of the 2.5 petabyte storage and search system. The multi-quarter, multi-engineer project delivered 15x speedup on most search queries, from 60s down to 4s. Reliability of the system improved from ~95% uptime to 99.9% uptime. ### Software Engineer @ Apple Jan 2015 – Jan 2022 | Cupertino, California I did lots of stuff here: anything from iOS app development, to managing data centers of embedded devices (iPhones, iPads, watches, macs), including contributions to parts of the operating systems, and running large web services to support the needs of the engineering org. I built various parts of XCode Cloud, a testing SaaS service for running tests in a data center. https://developer.apple.com/xcode-cloud/ ### Webmaster @ SexInfoOnline, UCSB Jan 2013 – Jan 2015 | Santa Barbara, California Nonprofit dedicated to providing readers with comprehensive information about human sex and sexuality— health, identity, and relationships. Our website, a digital archive containing hundreds of articles, is maintained by a team of student writers, editors, and webmasters from UCSB who have studied and are passionate about human sexuality. Our mission is to combat silence, stigma, & misinformation by providing accessible and comprehensive information on all topics related to human sexuality. We only publish content based on the latest research & science from reliable sources. I helped build and support a website that served half a million page views per month with a focus on mobile responsive design and providing a dynamic user experience. ### Android Developer @ Procore Technologies Jan 2013 – Jan 2015 | Carpinteria, California Worked on Procore's Android app, focusing on improving reliability of the app in low-signal/no-signal environments that are typical of construction job sites, reducing customer tickets about the Android app by 30%. My main contributions focus on building resilience to the networking layer and file uploading. I also optimized app load time on economy android devices as well as improving the performance of the PDF viewer when viewing large floor plans to land some large enterprise contracts. ### Classroom Support Technician @ Media Equipment - Instructional Development Jan 2013 – Jan 2014 | Santa Barbara, California Implemented scripts to automate program-level and system-level updates. Developed browser extensions to aid in usability of internal websites ## Education ### Bachelor's Degree in Computer Science UC Santa Barbara ### Art/Art Studies in General City College of San Francisco ## Contact & Social - LinkedIn: https://linkedin.com/in/markersss - Website: https://href.cat --- Source: https://flows.cv/marknguyen1 JSON Resume: https://flows.cv/marknguyen1/resume.json Last updated: 2026-04-05