# Mark Shaw > Manufacturing Software Engineer III at Waygate Technologies Location: New York City Metropolitan Area, United States Profile: https://flows.cv/markshaw Received a BS Degree in Computer Science at Rochester Institute of Technology, with Minors in History, Japanese and Philosophy. MS Degree in IT Management. Highly proficient in various programming languages, such as C#, Java, Javascript, HTML, CSS, C, and Python. Eagle Scout. Soft skills such as teamwork, leadership, project management, creativity and problem solving. ## Work Experience ### Manufacturing Software Engineer @ Waygate Technologies Jan 2022 – Present | Skaneateles, New York, United States Improved factory operations by developing new programs, modernizing legacy code, automizing processes and optimizing resource utilization- resulting in a 17% increase in operational efficiency. Reinstated a database automation project that had stalled for over a decade, delivering results within a month. This tool provided invaluable insights into product quality, with no extra work needed for our operators, uncovering areas for improvement and guiding strategic decision-making to ensure the delivery of high-quality products to customers. Designed and implemented a cost-effective label printing program, eliminating the need for an expensive subscription service and generating annual budget savings of $10,000. Ensured the seamless integration and effective implementation of new software within production processes by leading a cross-functional team. Fostered collaboration, communication, and the facilitation of successful project outcomes by delivering value-added solutions to stakeholders. Demonstrated strong team leadership through guiding multiple projects from inception to completion. Ensured the delivery of high-quality solutions, through strategic planning and coordinated oversight, that exceeded customer expectations and drove business success. ### Salesforce Developer Intern @ Canandaigua National Bank & Trust Jan 2022 – Jan 2022 | Canandaigua, New York, United States Developed and enhanced a critical application for managing customer finances, implementing creative solutions that streamlined processes and improved overall efficiency. Advocated for the adoption of best practices in version control and development tools, leveraging Git and Visual Studio to create Lightning Web Components that significantly enhanced the app’s functionality and user experience. Successfully deployed key features for the finance application, conducting rigorous bug fixing and testing to ensure superior performance and reliability, resulting in high user satisfaction. ### Card Services Intern @ Fiserv Jan 2021 – Jan 2021 | Berkeley Heights, New Jersey, United States Engineered and implemented optimizations in code for credit card transaction processing, achieving a 10% reduction in processing time, enhancing system efficiency, and enabling faster transactions for customers. Demonstrated initiative by independently developing JavaScript code leveraging Apache Kafka to introduce innovative functionalities, expanding the system's capabilities and improving overall performance, thereby enhancing the user experience and driving customer satisfaction. ### Security Software Intern @ Carrier Fire & Security Jan 2020 – Jan 2020 | Rochester, New York, United States Engineered HTML and JavaScript code for a state-of-the-art camera security system, contributing to the creation of a robust and user-friendly interface that met the highest industry standards for security and reliability. Demonstrated expertise in software security by conducting comprehensive code reviews, identifying critical security flaws, and recommending and implementing effective solutions, ensuring the integrity and confidentiality of sensitive data and bolstering the system's defenses against potential threats. ### Cloud Services Intern @ Transamerica Jan 2019 – Jan 2019 | Harrison, New York, United States Guided a team in the development of cutting-edge machine learning algorithms, leading to the creation of innovative solutions that enhanced business processes and decision-making capabilities. Leveraged cloud services to seamlessly deploy machine learning algorithms into production environments, optimizing scalability and performance while reducing operational costs and infrastructure overhead. Advocated for the adoption of cloud services to more than 30 senior managers and developers, highlighting the numerous benefits such as increased flexibility, scalability, and cost-efficiency. Provided comprehensive education and guidance on transitioning to cloud storage, empowering the team to embrace modern technology solutions and stay ahead of industry trends. ## Education ### Bachelor of Science - BS in Computer Science Rochester Institute of Technology ### Master of Science - MS in IT Management Western Governors University ## Contact & Social - LinkedIn: https://linkedin.com/in/mark-shaw2751 --- Source: https://flows.cv/markshaw JSON Resume: https://flows.cv/markshaw/resume.json Last updated: 2026-04-13