# Mark T. > SWE Location: United States, United States Profile: https://flows.cv/markt ## Work Experience ### Senior Software Engineer @ Fi Jan 2024 – Present ### Senior Software Engineer @ Vannevar Labs Jan 2023 – Jan 2024 ### Senior Software Engineer @ Brex Jan 2022 – Jan 2023 • Led technical design for Automated Request for Information, streamlining identity verification for customers. • Prevented customer churn by collating self-help analytics into singular data platform to measure satisfaction. • Designed in-product flow to handle support cases, reducing friction points and improving time to resolution. • Increased enterprise level support by exposing concierge-level support lanes with real-time availability. Delighting our members when they need us the most by building an intuitive and efficient support experience ### Lead Software Engineer @ BARK Jan 2020 – Jan 2021 - First engineer on greenfield project to scale e-commerce into nationwide coverage using Rails. - Developed project architecture and customer fulfillment features by working with key stakeholders. - Created administrator suite of tools to optimize Customer Experience team productivity. - Maintained Node.js local e-commerce platform prior to Rails application release. barkeats.com ### Technical Co-Founder @ Tego Jan 2018 – Jan 2020 | Columbus, Ohio Area Tego is a personal safety app that protects users while walking alone. With just two taps, users can set a destination and assign contacts as “protectors” for their trip. When users arrive at their destination safely, Tego automatically notifies assigned protectors. If a user indicates that they “feel unsafe”, Tego sends live video footage to protectors, which can be provided to the authorities. ### Research Software Engineer Co-Op @ Sandia National Laboratories Jan 2018 – Jan 2018 | Albuquerque, New Mexico Provide software development and support for Sandia National Laboratories United States Nuclear Detonation Detection Systems (USNDS - Air Force funded) Program via the Software Engineering Environment Authority. Work closely with development staff and management to investigate, develop, and deploy innovative technologies in the delivery of information to ensure that software development systems meet the needs of the project coders, administrators, and management. Maintain current Java, C++, Python, JavaScript, etc., software applications on both Windows and Linux systems while helping to evaluate new technologies for upcoming project software iterations. Operate in an Agile development environment using daily scrumming, Epics, User Stories, and Tasks. ### Watson Health - Platform Software Engineer - Co-Op @ IBM Jan 2017 – Jan 2017 | Cleveland, OH - Worked with the full lifecycle of big feature development, from definition, design, implementation, and testing. - Developed, troubleshooted, and optimized new and existing MapReduce jobs in addition to being responsible for code quality, including participation in code reviews. - Presented "Lunch and Learn" sessions covering topics such as optimization, automation, tools, relevant design patterns and technology. ### Software & Development Intern - Enterprise Systems Management @ FirstEnergy Jan 2016 – Jan 2016 | Cleveland/Akron, Ohio Area - Managed the installation and removal of monitoring agents - Automated the Port portion of yearly Critical Infrastructure Protection audit on FirstEnergy IT - Worked to migrate a variety of enterprise software to newer and/or different technologies. ## Education ### Master of Science - MS in Computer Science in Artificial Intelligence Georgia Institute of Technology ### Bachelor of Science - BS in Computer Science & Engineering, Minor in Economics The Ohio State University ## Contact & Social - LinkedIn: https://linkedin.com/in/mark-thorn - Website: https://marcthorn.com --- Source: https://flows.cv/markt JSON Resume: https://flows.cv/markt/resume.json Last updated: 2026-03-22