# Marlene Stoffers > Sr. Product Designer at NBCUniversal, Global Streaming Products (Commerce) Location: Brooklyn, New York, United States Profile: https://flows.cv/marlene With over 15+ years of experience as a product designer, I am passionate about leading end-to-end customer experiences and delivering value for businesses. I have a deep knowledge of user testing, leading workshops, concept design, animation, storytelling, product delivery, optimization, rapid prototyping, and product strategy. Acting Principal Designer for Partnerships track, part of the team that is responsible for the end-to-end product cycle of a customer-centric global product strategy with Comcast, Apple TV+, Xfinity, Instacart+, Spectrum, British Telecom, Verizon, XClass TV and Xumo TV. ## Work Experience ### Sr. Product Designer @ Peacock Jan 2021 – Present | New York, New York, United States Product design lead, responsible for a customer-centric global product strategy with partners such as Apple TV, Xfinity, Instacart+, Spectrum, Verizon, British Telecom, Walmart+, talktalk and Vodafone. • Experience Design lead, optimizing the discovery, purchase and account linking journey for innovative bi-directional bundle for Apple TV and Peacock across Apple devices and Peacock. • Designed, tested and implemented initiative for cohorts who have purchased bundled packages from Xfinity, offering free Peacock subscription. • Drove the product launch for Charter Spectrum customers, where Peacock is available as a bundle or for purchase a-la-carte through the telco. • Established the first introductory offer for Peacock customers on Roku. Offer is presented in-device and via Roku CRM. Released subsequent offers on Apple TV and Amazon Fire TV. • Launched the Samsung Galaxy partnership, where the Peacock app is pre-installed on +3.5 million new devices. ### Lead Product Designer @ Monstarlab Americas Jan 2021 – Jan 2021 | United States Creative lead for consulting firm, blending the physical with digital to create solutions and business transformations. • Used consumer insights and analysis to create critical flows and use customer-centric design methodologies to create at-home workout machine digital display. • Co-facilitated client workshops to define the customer experience, collaborating with Engineers to create working physical prototypes for VC funding. ### Sr. UX/UI Designer @ Patients & Purpose Jan 2020 – Jan 2021 | New York City Metropolitan Area Lead the visual direction and experience design for patient and healthcare professional-focused sites for oncology, blood disorders and diabetes patients. • Design Lead for new Oncology Together site, providing patients, caregivers and healthcare workers valuable resources. Used research interviews and analysis to understand patient and healthcare worker needs within a highly regulated industry. ### Sr. UX Designer @ Hudson's Bay Company Jan 2020 – Jan 2020 | New York, United States Feature designer for editorial for Saks, Saks Off 5th and Hudson's Bay e-commerce brands. • Defined consumer strategy, using data points to implement improvements for Saks and Saks OFF 5th Loyalty Rewards Program, linking the customer’s Saks credit card with points used across Partnership initiatives. • Contributed to Home page redesign for Saks.com, collaborating with Research to analyze data to raise the conversion rate and test inline shoppability for customers who have entered through the home page. ### Sr. Consultant @ Capco Jan 2019 – Jan 2020 | Greater New York City Area Lead a cross-disciplinary team for global financial services firm. • Design Lead for new B2B UBS Wealth management system, including data visualizations, leading client touchpoints and stakeholder readouts. ### Sr. UX Designer @ NBCUniversal Media, LLC Jan 2018 – Jan 2019 | New York, New York Reported to Principal Product Designer, collaborating on OTT product concepts and authentication for Peacock TV. • Worked closely with a cross-functional team to update iOS apps for Bravo, USA, E! and Syfy networks. • Presented project progress to Product team during weekly touchpoints, and ran testing sessions for creation of aggregated content for iOS. ### Animation Consultant @ XO Group Inc. Jan 2018 – Jan 2018 | New City, New York Concepted and created series of high-end prototypes in Principle, which included micro-animations for iOS wedding planning app. ### UX/UI Designer @ Nickelodeon Jan 2016 – Jan 2018 | Greater New York City Area Visual designer, with a focus on Web for Nick and Nick Jr. brands. • UI Design Lead, testing and iterating for redesign of Roku experience for both Nick and Nick Jr. • Managed Micro-interactions team, clarifying animation guidelines to ensure parity across brands. ### Lead Designer @ Third Space Learning Jan 2015 – Jan 2015 | London Branded online product for successful startup, allowing tutors to teach math remotely to students in the UK. • Identified visual branding for offline products, working with agency of record. • Collaborated with Lead UX Designer to create Design System for complex B2B product. ## Education ### Bachelor's of Fine Arts in Communication Design Parsons School of Design - The New School ## Contact & Social - LinkedIn: https://linkedin.com/in/marleneexe - Website: http://www.nerv2.net --- Source: https://flows.cv/marlene JSON Resume: https://flows.cv/marlene/resume.json Last updated: 2026-02-23