Leading a design team and working hands-on at a major social media management platform.

• Leading and coaching 4 product designers and 1 marketing designer, overseeing all design work.

• Established design processes, principles, collaboration, and career framework. Resulting in improved UX maturity, innovation, and consistent higher-quality output.

• Driving key design projects including design system development and brand and product refresh. Resulting in a more intuitive, modern user experience and improved design velocity, quality, and developer collaboration.

• Led AI Assistant introduction, driving ongoing AI additions. Resulting in increased user productivity and value.

Design and product management at creative marketplace and collaboration platform used by global brands including Airbnb, Instagram, Starbucks, CNN, and the Bill & Melinda Gates Foundation.

• Sole designer, covering all design work

• Co-product manager with CEO and CTO

• Drove ongoing feature improvements and product refresh, raising usability, engagement, and user acquisition

Design management and hands-on design at a CRM system with over 1 million users in 200+ countries.

• Managed 1 designer

• Carried out design for the mobile app

• Ongoing process improvements and mentorship, leading to increased design quality and product innovation

• Close collaboration with Vice President of Product Management, two Product Managers, and two Content Designers

Designed mobile and web products at consultancy for top-tier clients including AmEx, JPMorgan, and NFL. Worked on complex transactional systems and apps, often fully embedded as UX lead in client teams. (Acquired by Verizon in 2018)