Project lead: Motivo Learning - subscription-based video-streaming platform for continuing education.
•Increased product offerings by building a live & on-demand online video platform for continuing education certification in 6 months by coordinating product, content, design, marketing, support teams.
•Designed and implemented a form-generator for online test creation and evaluation.
•Designed and implemented an HLS video transcoding pipeline to handle content creation.
Project lead: Billing initiatives
•Eliminated >80 hours/month of manual processing by building an automatic monthly reporting system.
•Reduced refund and error rate by 25% by building a billing tracking dashboard.
•Removed >20 hours/month of manual payouts by building a Stripe Connect integration.
•Enabled movement of $300,000+/month by rebuilding the billing system to enable 2-day payments.
•Reduced user-error and support interactions by 80% by rebuilding the core scheduling workflow.
•Reduced user acquisition time by 60% by removing operational involvement and self-serving user matching.
•Increased team productivity by conducting 30+ hours 1:1 pair-programming sessions with junior engineers.
•Reduced CI build times by 30%.
•Improved product launch cycles by building and improving our in-house feature flag system.