Sunnyvale, California, United States
• Participated in an on-call rotation to resolve tickets impacting Alexa Alarms customers with over 20,000 TPS at peak
• Coordinated with cross-functional teams to integrate the Alarms backend for Alexa Disney timer tones.
• Resolved internationalization issues in non-English prompts, improving usability for over 100,000 customers.
• Enhanced automated test coverage for Alarms Herd workflows: recurring alarms, music alarms, routines, etc..
• Led Alarms LLM service infrastructure setup for Alexa+ using AWS CDK
• Guided three interns as onboarding buddy (2) and mentor (1), supporting through 1:1’s, code reviews, and more
• Engineered the technical design for a product directly requested by Panos Panay (SVP, Devices & Services)