# Marvin Diaz > Senior Product Manager at Amazon Last Mile | 10+ years Product | UNC MBA Location: New York, New York, United States Profile: https://flows.cv/marvindiaz I’m a Senior Product Manager at Amazon, where I build the economic decision systems that ensure Amazon’s last-mile delivery network operates sustainably at global scale. I lead platforms that translate complex, fragmented operational and financial data into executive decisions, powering pricing, $1.9B+ in technology investments, and expansion choices that impact 10M+ packages delivered daily, worldwide amounting to $10+B in annual revenue. Previously, I’ve built and scaled data and AI-driven products across autonomous routing systems, aviation commerce, and marketplace platforms. I’ve led product strategy for AI-powered autonomous drone operations, delivered revenue-critical platforms for global airlines, and founded an e-commerce marketplace connecting producers directly to consumers. If it's not broken, break it and build it better! ## Work Experience ### Senior Product Manager @ Amazon Jan 2024 – Present | New York City Metropolitan Area Building the economic decision systems behind 10M+ Amazon packages delivered worldwide every day • Owned the vision and delivery of a global cost-intelligence platform across 21 countries, enabling AI-assisted benchmarking of last-mile economics and driving 80% of global profitability analysis and 65% of pricing decisions impacting $10B+ in annual payouts • Built a plan-vs-actuals variance engine by unifying partner P&Ls, internal operational fuzzy signals, and externally crawled market data, allowing teams to identify margin risk and optimization levers across thousands of cost permutations in real time • Standardized fragmented regional data into a single global ontology, designing AWS Redshift-backed pipelines and launching new data-capture programs to close critical signal gaps (fuel, labor, vehicle utilization), expanding analytical coverage across 21 heterogeneous markets • Developed forecasting and inference models for incomplete and non-participating data, accurately modeling partner cost structures and peak-demand scenarios (Prime events, EVs, e-bikes, hyper-local hubs) to proactively adjust rates, incentives, and capacity plans • Operated the platform as the economic source of truth for last-mile delivery, continuously validating forecasts against realized outcomes while presenting concise, decision-ready narratives to senior leadership (L10) to guide market expansion, pricing strategy, and program investment. ### Product Manager @ UNC Kenan-Flagler Business School Jan 2023 – Jan 2024 | Raleigh-Durham-Chapel Hill Area Product Manager at UNC’s NLP research laboratory for advanced AI applications in edtech • Lead product manager at the AI Management Lab, building Langchain based AI tutor bot that decreases support ticket turnaround time by 80%, saving $220K in SQL staff training costs • Developed an LLM tutor bot that teaches students complicated concepts by analyzing student’s individual learning patterns and pace, resulting in a 45% increase in classroom engagement • Designed a sentiment analysis bot that provided professors with actionable feedback on their class structure using opinion mining techniques, leading to 22% higher student satisfaction levels Became proficient in core product management skills including clear & concise communication, prioritization, product sense, execution mindset, strategic thinking and stakeholder management. Also had a chance get hands on experiences with training an open source AI model from scratch (Falcon 7/40B) ### MBA Venture Fellow @ Carolina Angel Network Jan 2023 – Jan 2023 | Raleigh-Durham-Chapel Hill Area Managed sourcing, forecasting and deal flow for the Carolina Angel Network with an emphasis on B2B SaaS startups • Create and maintained DCF financial models to assess the financial viability and potential returns of potential investments • Increased deal flow by 25% by conducting market research, evaluating entrepreneur pitch decks and establishing revenue KPIs for B2B SaaS portcos • Evaluated business plans and GTM strategies as part of the diligence process with an emphasis on cost structuring for technology infrastructure • Working with early-stage founders to solve product, business and tech problems • Product & business mentor for over 15 startups in incubation at $5M 1789 startup accelerator fund Became proficient in financial modeling, deal structuring, market research, data analytics and due diligence. ### Product Manager @ Aerologix Jan 2019 – Jan 2022 | Sydney, NSW, Australia Founding product manager - Raised capital, roadmapped, shipped first set of products that disrupted market monopoly, captured 65% of market share in just 2 years making Aerologix one of the most profitable startups in the cutting-edge drone tech sector. • Led, and built the product and development teams; played key role in Series-A investments by scaling MAU by 10X and increasing sales conversion by 5X; hired and managed first batch of PMs • Achieved month-on-month growth of 300% using cohort-based product marketing • Defined product strategy and aligned C-Suite, board, and stakeholders towards new vision • Built team-specific funnels catering to different needs resulting in 30% increase in operational throughput of jobs matching through the marketplace Became proficient in building and managing product teams, aligning product+tech+business strategy, raising venture capital, A/B testing, product analytics, deep ML, database design, building a strong work culture with an experimentation mindset. ### Co-Founder | Product @ Stealth Jan 2019 – Jan 2020 | Bengaluru, Karnataka, India Developed Android and Web application and scaled to 12K+ monthly active users • Product based on marketplace concept - comprising an admin dashboard and user application - worked heavily with Android Studio, React, Balsamiq, Airtable, Google Fit API and Firebase • Included Firebase SDK in MVP since fitness tech was new to India and I decided to always put the user first; especially in an untested market with no available market research • Bootstrapped and hired a 5 member strong team of frontend & backend Software Developers • Secured first major sales contract with a large Indian IT services company just 4 months after the launch of the MVP • Wound down business operations in Jan 2020 due to the collapse in the fitness market due to the Covid-19 pandemic Became proficient in every aspect of tech entrepreneurship - raising venture capital, B2B sales & marketing, hiring and management of a development team, business strategy, finance, java (kotlin), and ground-up or 0-1 product management ### Product Manager @ AirFi.aero Jan 2017 – Jan 2019 | The Hague, South Holland, Netherlands Product Management for some of the world's largest airlines. Worked on two of the company's most successful product verticles -> E-commerce and In-Flight Entertainment generating over $10M in product sales and subscriptions • Drove sales through user analytics - Set up analytics suite, defined product metrics, and utilized data trends obtained from customer touch-points to predict customer behavior leading to a 35% increase in e-commerce platform sales. • Created new product revenue streams - Conceptualized and pushed an experimental no-code product for serving advertisements to customers amounting to product sales of $700K and a boost of $250K in monthly recurring revenue • Improved the product development process - Reduced issues by 15% per quality test cycle through product audits resulting in high-quality product requirement documents, user stories, edge case analysis and wireframes. Became proficient with data analytics, growth product management, UX design, market research, product strategy, developed a strong sense of user empathy and strong familiarity with mid-bottom of funnel growth ### Associate Program Manager @ AirFi.aero Jan 2016 – Jan 2017 | Hoofddorp, North Holland, Netherlands Led all product delivery efforts for a client portfolio worth $55M+. Though the role was that of a project manager, it was a fantastic, hands-on introduction to product management since my responsibilities included writing PRDs, designing wireframes, performing market research and shipping products. • Decreased the product rollout process by 10% through the innovation of a customizable code structure built for rapid deployments • Identified anomalies in user behavior, performed user interviews and redesigned application layouts; leading to a 300% increase in user retention on the platform • Performed end-end Product Requirement Gathering and Product Requirement Documentation (PRD) for the PCI-PA DSS payment certification of the AirFi platform Became proficient with product stack (JIRA, Confluence, Balsamiq), SDLC, and business cultural sensitivities across MENA, SEA and Western Europe ## Education ### Master of Business Administration - MBA in Technology, Venture Capital and Finance UNC Kenan-Flagler Business School Jan 2022 – Jan 2024 ### Bachelor’s Degree in Aerospace Engineering Anna University ### Entrepreneurship/Entrepreneurial Studies UNSW Business School ## Contact & Social - LinkedIn: https://linkedin.com/in/marvin-diaz - Website: https://marvindiaz.notion.site/Hey-1c30fec55bb544e589087f21a399b6b3?pvs=4 --- Source: https://flows.cv/marvindiaz JSON Resume: https://flows.cv/marvindiaz/resume.json Last updated: 2026-03-29