# Mary H. > Senior Product Design Manager @ GitHub Location: San Francisco, California, United States Profile: https://flows.cv/maryh Mary He is a curious, ambitious and empathy-driven Product Designer with over 9 years of recognized expertise in delivering successful product solutions to market. She has end-to-end product development experience across many companies including GitHub, PagerDuty, Sun Life Financial, and University of Toronto. She has her Master’s in User Experience Design from the University of Toronto and her Bachelor’s in Psychology and Business from the University of Waterloo. https://www.maryhe.com ## Work Experience ### Senior Product Design Manager @ GitHub Jan 2024 – Present | San Francisco Bay Area Leading the Enterprise Platform team and Copilot team, comprised of Enterprise, Copilot, Billing, Licensing & Platform Teams. Managing a team of 4-5 Product Designers. ### Senior Product Designer @ GitHub Jan 2022 – Jan 2024 | San Francisco Bay Area Designed a suite of GitHub products that resulted in over $10M in ARR for the business. Contributed heavily to the original product and marketing experience for GitHub Copilot. Established new norms, design standards and patterns at scale. ### Design Coach / Mentor @ MentorCruise Jan 2021 – Present | San Francisco Bay Area ### Senior Product Designer @ Modern Health Jan 2020 – Jan 2022 | San Francisco Bay Area Designed & shipped a high-impact, customer facing dashboard product that directly align with engagement and retention metrics. Contributed heavily to design initiatives including design systems, design operations, creating interview questions & program management work, leading to more growth and efficiency of the product & design team. Created an independent research project that led to discovery of multiple key product initiatives, which were designed and shipped for 2021. ### Product Manager & Designer @ Self-Employed Jan 2018 – Jan 2021 | Toronto, Canada Area ‌•‌‌ Clients include: TD Bank, Act Analytics, SOCAN, University of Toronto, Wincorp Enterprises, Buddhism Humanity in Action (BHiA) ‌•‌‌ Spearheading the end-to-end product development cycle by managing client expectations and team requirements to reach product milestones. ‌•‌‌ Building visuals and making UX decisions to drive client business outcomes. ### Product Designer @ Wave HQ Jan 2019 – Jan 2019 | Toronto, Canada Area ‌•‌‌ Designed with the Identity and Central team to create sign-in experiences, a new internal admin product and incremental product improvements. ‌•‌‌ Crafted an end-to-end experience through landscape and user research, UX flows, wireframes and usability tests. ‌•‌‌ Contributed to design strategy through contributions to the playbook and design system patterns. ### Product Designer @ Veeva Systems Jan 2018 – Jan 2018 | Toronto, Canada Area ‌•‌‌ Designed the workflow and user experience for the Search Widget feature that was exhibited at US Summit 2018, with over 1500+ attendees.‌ •‌ Created 15+ UX patterns for the new brand entity for Design System Library and invented strategies and tools to boost its adoption by domain teams. ### User Experience Designer @ PagerDuty Jan 2017 – Jan 2018 | Toronto, Canada Area ‌• Lead the mobile visual redesign using iOS Human Interface and Material Design frameworks to establish brand style guide. ‌• Designed, prototyped and coded the Incident Priority feature on the web app which increased its sales value.  ‌• Shipped a dashboard filter feature with web traffic of ~220,000 times/day. ‌• Started a Product/Scrum initiative, called Delight Day to address a year-long problem of deprioritizing important, non-urgent tasks, which led to boosts in customer and team satisfaction. • Proposed new design processes, which led to its adoption on 4 teams. ‌• Started a monthly, company-wide lightning talk initiative, which had a turnout of 100 attendees in its first session. ### User Experience Designer - Contract @ University of Toronto Jan 2017 – Jan 2017 | Toronto, Canada Area ‌• Created 5 key personas based off of 90,000 students, which allowed stakeholders to understand student behaviors when using the Library system. ‌• Identified several usability problems by conducting a heuristic evaluation. • Convinced stakeholders to buy into a solution by designing a prototype based on user interviews and feedback. ### UX Analyst - Contract @ Sun Life Financial Jan 2016 – Jan 2016 | Toronto, Canada Area • Developed the data-mining framework to collect multiple sources of customer feedback to examine and triage to relevant teams. • Analyzed customer behavior using analytics to identify key metrics thatteams used to target UX problems and improvements. • Designed an internal UX dashboard, used by hundreds of employees. ### UI/UX Strategy Analyst - Contract @ Cossette Jan 2016 – Jan 2016 | Toronto, Canada Area ‌• Applied usability research using card sorting, video recordings, click data, heat maps and survey testing to gain user insights. ‌• Enhanced the client’s information architecture by redesigning the user flow. ### UI/UX Design Intern @ Omnigon Communications LLC Jan 2015 – Jan 2015 | Toronto, Canada Area ‌• Proposed a user-centered research strategy that boosted results and eliminated 12 resource-intensive assets. ‌• Managed the usability process by creating prototypes for testing. ### Marketing And Business Development Intern @ DrawSplash Inc. Jan 2012 – Jan 2012 ## Education ### Master of Information in User Experience Design University of Toronto ### Bachelor of Arts (B.A.) in Psychology & Arts and Business University of Waterloo ## Contact & Social - LinkedIn: https://linkedin.com/in/maryhehehe - Portfolio: https://www.maryhe.com --- Source: https://flows.cv/maryh JSON Resume: https://flows.cv/maryh/resume.json Last updated: 2026-04-13