Building Gen AI Agents, while working full time at Apple. Learning and experimenting Vibe Coding with Google AI Builder, Antigravity, and OpenClaw. Following Generative AI Business and Technology Trend. I did a deep dive and completed my first Gen AI capstone project in two weeks after completing the 5-Day Gen AI Intensive Google course with Kaggle. More to come...

• Sales Enablement training of sales teams and leadership on effectively selling Macs for on-device AI workload use cases.

• Conduct customer-facing demos showcasing Apple Intelligence’s product features and benefits to a diverse clientele.

• Spearhead technical product solutions and business strategies for Startups in heart of Silicon Valley, SMB/B2B, achieving 200%+ YoY growth in new business leads (2023/2024) with 95% conversion into account expansion

• Led team to #1 in New Business Lead Generation (Q1FY2025) in Greater Market Region. I contributed 50% to that result, while mentoring team to exceed in new business metrics

• Lead strategic enterprise & startup business development and collaboration: Facilitate Apple Vision Pro product demo in sales presentations and articulate Apple Vision Pro’s new Spatial Computing use cases in customer-facing engagements with high tech startups, VCs, and enterprises of various industries such as healthcare, medical, manufacturing, warehouse, EVTOL, VR/AR development, gaming/entertainment, construction, wellness, software development, etc

• Invited to share Apple Vision Pro customer insights with senior executive. Selected as Ambassador for a confidential Vision Pro Enterprise event at Apple Park hosting 100+ industry executives

• Supported key enterprise account relationship at Apple EBC Executive Briefing Center with TikTok/ByteDance’s Head of Global IT Procurement and UX Lead Designers. I had established initial account relationship then handed-off to Apple Enterprise Account Executive.

• As a senior sales lead and mentor, I provide exceptional Apple customer experience, present technical product solutions, and mentor teams in key product knowledge, high-performance selling behavior and accurate execution of multi-channel sales operations

• Executing on Apple Vision Pro Global GTM strategy and NPI New Product Category launch of Apple's first “Spatial Computer” to train global Apple Retail Stores in EMEA, APAC, and Canada

* Hand-selected as Trainer & Mentor on a highly small selective team to train Apple's Global Product Trainer Mentors from 8 countries (9 locations), so they can then mentor, train and prepare Apple Vision Pro Product Trainers in China, HK, Japan, Singapore, Australia, Canada, UK, France and Germany (Trainer of Trainers on new product launch readiness)

• Facilitated multi-lingual training sessions and exhibited cross-cultural savviness and relational intelligence to mentor global teams in high-pressure, highly visible and confidential training events

• Worked closely with Apple Vision Pro GTM leaders to adhere to and execute top-notch high quality trainings so that global product trainers can then further train their global Apple Retail Teams to execute exciting new Apple Vision Pro Demo Experiences on launch day and beyond.

• Drove business adoption of Mobile Transformation through Apple products and services in last decade

• Proven results in B2B customer buy-in on Apple products, App Development, Mobile Device Management, B2B services and in “Consumerization of IT" transformation

• Strong Interpersonal and Communication Skills to build strong relationships with C-level execs, Directors of IT and Operations Managers to understand startup pain points, growth needs, technology, financial and business requirements.

• Worked closely with Silicon Valley’s world-class Startup disruptors in business and technology co-founders, C-level execs & Directors of IT to understand their business requirements, pain points and growth needs, covering industries in AI/ML, Autonomous Driving, EVTOL Aviation, Robotics, Drones, Healthcare, Biotech, Payment, FinTech, AgTech, MedTech, Retail POS Systems, EdTech, MDM vendors

• Project Managed and grew 120+ Strategic Account Relationships with operational excellence in fast and accurate end-to-end Sales Order Processing and Order Management in Apple’s vast multi-channel online and in-store fulfillment workflow

• Strong leading & collaboration skills with Apple’s cross-functional teams (Enterprise and Channel Services) as Subject Matter Expert in Apple B2B SMB

• Domain expert in using Apple CRM and SAP-CRM order systems, POS in-store processing, multi-channel in-store purchase processes to meet high sales velocity supporting Silicon Valley’s fast growth startups (many grew exponentially from early stage to late stage/Unicorn).

• Strong communicator in positioning Apple Business value proposition, Apple Financing, & Business Pricing benefits

• Business Acumen in understanding Sales data metrics and how it impacts actionable behavior and results.

• Critical Thinker detected two key issues found in Order/ERP system that impacted sales revenue and in Lease processing in POS system. Shared discoveries w/ Head of Retail Online and Retail Technology teams to resolve

Program/Project Management work on WW Apple Channel Services Programs & Strategy team supporting Apple’s vast global network of AASP (Apple Authorized Service Provider) and the new IRP (Independent Repair Provider) programs.

• Spearheaded new strategy and wrote the B2B Playbook on SME Service Perspective as B2B Subject Matter Expert on this new program.

• Led successful re-write of Apple's LDM (Locator Data Management) User Guide and incorporating new IRP (Independent Repair Provider) to support Apple's WW Authorized Service Provider network for APAC, ALAC and EMEIA regions. LDM is a critical tool allowing Apple’s Field Service AMs to update WW AASP locations to manage Local Language Addresses and Geo-Coordinates so location data is downstreamed on Apple’s customer facing GetSupport.apple.com, Apple Support App and accessed by Apple’s internal Service Contact Centers.

• Led successful Final UAT (User Acceptance Test) of a successful WW Go-Live launch of new Apple e-Commerce Collateral Merchandise online store for global AASPs (Apple Authorized Service Provider) and APR (Apple Premium Reseller).

• Key driver and collaborator with our vendor/dev/fulfillment team (Staples) to ensure e-Commerce UI/X, system functionality, system integration and online orders are tested and processed correctly for WW Go-Live launch.

• Participated in Computer Vision testing of auto-detection of trade-in device cosmetic inspection and internal device diagnostics.