# Mary Zhao > Senior Product/UX Designer, Storytelling Strategist, Innovator Location: Seattle, Washington, United States Profile: https://flows.cv/maryzhao Hello professional community! I am a product designer with 8 years of experience. I explored my way from graphic design, branding, social design to launching and designing web and app experiences. Now I focus mainly on design development for streaming services such as Crave, CTV, and Noovo. I add my little bit of magic in the online entertainment market for English and French Canadian audience and I love what I do. Pre-pandemic my sketchbook and I were avid world travellers. I like to capture the zest for life from different cultures, foods, and their passions. It helps me make those deeper connections that I can apply to my work. Specialties: Product design, prototyping, wireframing, design system, interaction design, motion and 3D, illustration. ## Work Experience ### Senior Product Designer @ Remitly Jan 2025 – Present | Seattle, Washington, United States ### Senior CX Designer @ Cognizant Jan 2023 – Present | Seattle, Washington, United States Partnered with cross-functional stakeholders to identify client needs and drive project wins, influencing $5M in departmental and $88M in organizational revenue. Led research, AI ideation workshops, led UX team to define end-to-end strategy. Helped launch Alaska’s premium brand, Excursion — covering IA, feature prioritization, research, wireframing, and prototyping. Established bi-weekly sprints to align with client goals, contributed to a loyalty program launch that increased revenue by $1.3B (12.56%), and helped secure a $100M+ strategic partnership with Alaska. ### Senior UX Designer @ Samsung Electronics America Jan 2022 – Jan 2023 | Seattle, Washington, United States Conducted & driven heurisitic evaluation to increase team understanding of core users, product and market opportunity by 43% in 6 months. Lead team of 4 UX designers to complete 1 major user interview; 3 competitor audit; 1 beta product usability testing and presented insights and findings to client & stakeholder teams. Established and delegated sprints, workshops to drive UX feature improvement plan with an overall SUS, task completion of 65%. Facilitate design critique & workshops to encourage team feedback, innovation, and cultivate growth mind-set. Workshop attendance @98% with 95% satisfaction. ### Senior Visual Product Designer @ mobileLIVE Inc Jan 2022 – Jan 2022 | Toronto, ON Led the initial planning and concept UI design for a major Canadian pharmacy client, creating employee onboarding and training materials to support internal adoption. ### Product Designer @ Bell Media Jan 2014 – Jan 2022 | 299 Queen St West Develop and maintain partnership and in-house brand online for CTV, MTV, MUCH , and the Loop. Currently works as core member of the UI/UX design team to promote CraveTV (Bell's cross-platform streaming service) on web, IOS, and android. ### Freelance Designer @ Blue Ant Media Jan 2013 – Jan 2013 | Toronto, ON Created branded on-air motion graphics for Canadian television shows, including intros, outros, and promotional media assets. ### Junior Graphic Designer @ TELETOON Jan 2012 – Jan 2013 | 25 Dockside Drive Toronto, ON Created brand identity, visual strategy, and print campaign assets for Teletoon’s on-air children’s programming, including wall decals, event promotions, and marketing graphics. Illustrated award-winning visuals for localized events celebrating Teletoon’s content and culture. ### Freelance Graphic Designer @ Livewire Communications Jan 2012 – Jan 2012 | 201 109 Vanderhoof Av East York, ON M4G 2H7 Created campaign graphics and designs for the 2012 Deerhurst International Conference for McCain Foods. ### Intern @ TELETOON Jan 2011 – Jan 2011 Worked as an intern for On Air Promotions. I assisted in photo and commercial shoots and pre-production work. ### Intern @ Pylon Jan 2011 – Jan 2011 helped illustrate and design Forbes Anderson, IIDEX, and the Canadian Underwritter magazine. ### Intern @ derooted creative agency Jan 2011 – Jan 2011 Took charge of Aboveground projects, videos for the Tent Event; creating a line of environmentally friendly bags prototypes. ### Designer @ WaterSchool Canada & USA Jan 2010 – Jan 2011 | 530 R Richmond St W, Toronto, ON M5V 1Y4, Canada Lead vision and designed print graphics including campaign, advertisements, annual reports & pamphlet designs as well as create delta new UI for desktop web. ## Education ### Cinema 4D Basecamp School of Motion ### Bachelor of Fine Arts - BFA in Graphic Design York University ### Honour Bachelor of Design in Graphic Design York/Sheridan ## Contact & Social - LinkedIn: https://linkedin.com/in/mary-zhao-6aa45731 - Website: http://www.mary-zhao.com --- Source: https://flows.cv/maryzhao JSON Resume: https://flows.cv/maryzhao/resume.json Last updated: 2026-02-23