Improved methods to reach out to residents to increase response by 50%.

Managed the largest community in my department of over 70 residents.

Responded efficiently to time-sensitive crisis situations, mediated conflicts between roommates, and addressed issues of discrimination and harm in the community.

Worked with QuickBooks and Excel to assist bookkeeping for account payables and receivables for over 15 rental properties.

Analyzed financial data using Excel to determine rent increases and utility payments.

Proposed and executed project to digitize over 10 years of paper documents.