I work on a team responsible for guest-facing experiences in the check-in lobbies of hundreds of airports that Alaska serves. I'm currently leading a cross-functional effort to transition the Bag Tag Station to use a new payment terminal and processing platform that supports faster contactless payments and improved security. Previously, I drove improvements to my team's monitoring, alerting, and release automation.

I met regularly with several mentees who are software engineering ICs at different companies and discussed a wide range of topics including career paths, technical leadership skills, personal growth, team dynamics, and how to apply specific technologies.

I stepped in to lead a time-sensitive project migrating two single-tenant, on-premise Node/Vue applications into a single cloud-hosted, multi-tenant version. I reconciled architectural differences between codebases, combined duplicate functionality (such as authentication models and navigation UI), and built automated tooling to manage the migration of existing customer data with minimal disruption. I also orchestrated the migration while ongoing feature development was underway in both codebases, without disrupting that work.

The tools are used by state governments to streamline the process of discovering, applying for, and reporting on federal grants, including those created by the American Rescue Plan Act of 2021. This project reduced the cost and IT burden for states using the tools and enabled USDR to provide them to more states. It also created a platform that will make it easier for USDR to expand its portfolio of hosted grants tooling in the future.

Along the way, I also helped ramp up new volunteers and full-time hires to the team and worked with the Product Manager to institute new processes that ensure the team can keep up a steady pace of progress even with fluctuating resource levels.

USDR is a nonprofit dedicated to rapidly providing free or low-cost solutions to state and local governments with urgent technical needs across a variety of domains including federal grants workflows, election management, and pandemic response.

For the first 3.5 years I worked on Dropbox Paper, a modern document collaboration tool for teams, touching a wide variety of surfaces including frontend web features (TypeScript, React) for Paper's editor and sync engine, its hybrid mobile app (primarily Swift and Objective-C on iOS), and a desktop app (Electron). I also worked to adapt Paper's platform for use in other Dropbox products, like Dropbox Showcase and later Dropbox Spaces. During much of this time I acted as a tech lead, driving my team's technical direction, coordinating with the broader organization, and mentoring peers.

From late 2019 until I left Dropbox in mid-2021, I worked with a small senior team in Dropbox's internal incubator on a range of early-stage experimental products. We explored new potential lines of business for the company, with a focus on how Dropbox can use machine learning to make meetings smarter and capitalize on industry trends around remote work.

Developed backend performance improvements for Dropbox's Firefly full-text search service using Python and Go.