Helped start MyCase's AI team.

• Designed and shipped Case Assistant to GA - an agent for knowledge work and synthesis across case data. Own agent architecture, prompting, evals, and observability.

• Contributed to core AI platform infrastructure (RAG, streaming, agent abstractions) used by teams across parent company.

• Prior to AI team built fullstack features for accounting product during 4x growth.

Took a break from work to write code and explore my interests. Recurse Center is a self directed retreat for programmers who want to work on their own projects. Built early GPT-3 applications, led an applied ML study group, and built full-stack web apps.

PM for Capital One's ML platform, supporting ~30 production models with hundreds of millions in P&L impact. Selected for first cohort of Capital One's APM program.

• Consolidated fragmented ML training workflows across data science teams onto centralized platform.

• Managed migration of business-critical models (fraud detection, credit risk) to Kubernetes-based infrastructure.

• Bridged machine learning engineers and platform engineering teams, translating user needs into technical architecture decisions.

Analyzed customer experience data to drive product and servicing improvements. Lots of SQL and Python.

• Led adoption of Python for automated reporting in my org—reduced time to complete key reports by 75%.

• Identified systemic autopay issue impacting millions of customers; presented findings to leadership.

• Built monitoring analytics for complaint identification ML model.

• Identified and eliminated unnecessary exposure of sensitive customer data to thousands of call center agents through analysis of servicing product data.

IOT Product Manager. Worked between our developers and partners to integrate third party devices to the Alarm.com platform.