Led a two-month strategic initiative to rethink and simplify a generative AI platform product suite, requiring strong organizational, problem-solving, and decision-making skills.
•Conducted a deep analysis of legacy tools to surface complexities, friction, and inefficiencies.
•Interviewed paying customers to validate findings and uncover pain points and successes.
•Collaborated cross-functionally with AI engineers, data scientists, platform operations, customer success, and product leaders to leverage existing thinking and expertise.
•Led user testing sessions on a robust prototype to inform rapid iterations and validate direction.
•Presented initiative to the entire organization during a company All Hands and secured buy-in for a product pivot and rapid delivery of the solution to users.
Key results of the initiative included:
•Delivering work that informed the roadmap of multiple teams across the organization.
•A reduction in complexity from many ways to complete tasks to just a single way.
•The launch of a unified creation tool that housed multiple previously stand-alone features.
•The sunsetting of those features and subsequent simplification of the platform.
