# Matthew Finkhousen

> Product Design Lead @ Wells Fargo / ex Varo Bank, JPMorgan Chase

Location: San Francisco, California, United States
Profile: https://flows.cv/matthewfinkhousen

I'm a full-stack product design lead with over 15 years experience, adept in blending high-level business strategies with meticulous design craft at places ranging from massive public companies to nimble startups.

## Work Experience
### Lead Product Designer @ Wells Fargo
Jan 2024 – Present | San Francisco, California, United States

### Principal Product Designer @ Varo Bank
Jan 2020 – Present | San Francisco, California, United States
IC player coach owning design across money-movement, new customer experience, internal tooling, customer service and design language systems. As a mentor and coach, I elevated team members' hard and soft skills, leading to multiple promotions across the team. I regularly partnered with tech and marketing leadership to guide product and design strategy, shipping products and services that increased operational efficiency by 3x and brought consistency across all customer touchpoints.

### Staff Product Designer @ JPMorgan Chase & Co.
Jan 2017 – Jan 2020 | San Francisco Bay Area
I led product design across our Servicing and Originations teams in a player/coach capacity while managing the work of 4 product designers. I collaborated with stakeholders to deliver innovative solutions for complex customer problems — including a new Meeting Scheduler, an extensible 90-day Onboarding experience, AccountSafe, a revamped Profile & Settings, and global ATM experience overhaul. I led the Native App Web View Strategy and Integration, which led to significant cost savings and efficiencies.

### Senior Product Designer @ JPMorgan Chase & Co.
Jan 2014 – Jan 2017 | San Francisco
Lead designer for the Mobile team, owning the design of our industry-leading and award-winning experiences. Drove multiple new tech developments including the Chase Mobile app account card paradigm, Chase QuickPay®, Touch ID authentication, and Cardless ATM, as well as successfully championed several UX improvements to the transactional activity stream. Contributed heavily to launching the Chase Freedom app and continuously evolving our Design Language and Systems platforms.

### Lead Designer @ Owens Community College
Jan 2006 – Jan 2013
Drove the strategy and execution of multiple award-winning marketing materials and our college brand refresh. Mentored and directed design interns and in-house photographers.

### Graphic Design Intern @ UniGraphics
Jan 2005 – Jan 2006
Collaborated with agency clients to strategize, develop and deliver brand, print, and marketing materials. Art directed photoshoots, worked with print vendors, and acted as an in-house photographer on an as-needed basis.


## Education
### Bachelor of Arts (B.A.) in Graphic Design
Bowling Green State University

### SACI


## Contact & Social
- LinkedIn: https://linkedin.com/in/matthewfinkhousen
- Portfolio: https://matthewfinkhousen.framer.website/

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Source: https://flows.cv/matthewfinkhousen
JSON Resume: https://flows.cv/matthewfinkhousen/resume.json
Last updated: 2026-04-13