Created an external page that integrates with hospitals’ Single Sign Ons to securely share their data

Created infrastructure to upload cases to be processed through the website, stored on S3, and process offline

Wrote a “global upload” page for new customers to use a limited password to access the upload page

Worked with Customer Success Managers to implement quality of life improvements like a batch download

Maintained the front end and updated it to handle larger data and show more relevant information

Rewrote the notification e-mails to be generic, allowing us to quickly send new e-mails for new workflows

Mentored newer software developers

Wrote a new Workflow manager to help bankers better see tasks required to in progress loan applications

Created a Document Storage system in S3 system to securely upload customer documents at scale

Created the pages to allow self-service for bank customers, including rebuilding internal systems to radically change assumptions about what information it would have about customers and loans, and what security it needs

Created an error correction system in ASR, that used automated tests and human review on that filtered set

Wrote machine learning to take known sentences and entities, and create new sentences from catalogues of items

Updated the system to AB test new language models on a small percentage of live traffic and not just the Beta pool

Rewrote the profanity filter on Alexa to recognize context instead of a simple list of words

Surfaced HomeAway specific property information on the Hotel Infosite page

Allowed Expedia to use HomeAway’s more complicated cancel policies