# Matthew Serre

> Sr. Software Engineer

Location: United States, United States
Profile: https://flows.cv/matthewserre

Software engineer with experience developing and supporting web applications at scale

## Work Experience
### Senior Software Engineer @ Dispatch
Jan 2023 – Present
Collaborate with stakeholders to translate project requirements into technical ones
Develop technical designs based on project goals and timelines
Provide guidance and mentorship to fellow engineers during project execution
Refactor monolith code into microservices to achieve systems distribution and scalability

### Software Engineer @ Dispatch
Jan 2022 – Jan 2023
Improve and maintain a web application written in Ruby and JavaScript

Conduct research spikes for new features and write documentation and stories to guide implementation

Provide mentorship to software engineering interns

### Ruby Engineer @ MyEyeDr.
Jan 2021 – Jan 2022
Oversaw development of vision appointment scheduling/check-in application

Implemented and enhanced features and remediated bugs

Integrated application with third-party APIs and databases

Managed review/staging/production deployments

Used technologies including, but not limited to, Ruby, Ruby on Rails, JavaScript, TypeScript, React, PostgreSQL, Microsoft SQL Server, Heroku, LogDNA, New Relic, Sentry, Git, GitHub, Jira

### Jr. Ruby Developer @ Clarus Group
Jan 2021 – Jan 2021
Collaborated with teammates from Accenture Federal Services and other organizations to perform work on the United States Citizenship and Immigration Services myUSCIS platform

Used languages and technologies like Docker, GitHub, JavaScript/TypeScript, Jenkins, Jira, React, Ruby/Ruby on Rails

Completed designated work during scheduled sprints

Implemented features and remediated bugs
Deployed and monitored builds

Reviewed and approved pull requests from fellow developers

### Application Engineer @ Higher Logic
Jan 2020 – Jan 2021 | Arlington, VA
Used languages, software, and technologies like Amazon Web Services (ECS, Route 53, S3), Atlassian (Bitbucket, Confluence, Jira), Datadog, Git, JavaScript (React), Linux, Microsoft SQL Server Management Studio, Postman, Visual Studio, Visual Studio Code, Windows

Performed bug fixes for SaaS product and participated in code review process by creating branches, pushing commits, and making pull requests

Reviewed and remediated issues reported in customer instances of product

Wrote/executed SQL queries and provisioned database backups as needed

Performed troubleshooting on issues with REST API endpoints

Educated and provided guidance to internal client support staff regarding application issues

Monitored solution services and responded to outages as appropriate

Resolved critical incidents utilizing tools in conjunction with associated error logs

### Owner @ Serrendipitous Development
Jan 2019 – Jan 2019 | Montgomery County, Maryland
Consulted with organizations on software needs and web design/development services

Created minimum viable products to demonstrate potential options to clients

Researched and implemented software solutions that support organizations in fulfilling their missions

Created websites using platforms such as Odoo and Squarespace to give clients platforms for their businesses and programs


## Education
### Certificate in Software Engineering/Full Stack Web Development
Flatiron School
Jan 2018 – Jan 2019

### Certificate in Introduction to Coding in JavaScript
First Step Coding
Jan 2018 – Jan 2018

### Certificate in Professional Studies - Applied Counseling and Human Services in Transitioning Youth with Disabilities
University of Maryland - The Graduate School
Jan 2015 – Jan 2016

### Bachelor of Arts (B.A.) in English Language and Literature, General
Mount Aloysius College
Jan 2007 – Jan 2011


## Contact & Social
- LinkedIn: https://linkedin.com/in/matthew-serre
- GitHub: https://github.com/MatthewSerre

---
Source: https://flows.cv/matthewserre
JSON Resume: https://flows.cv/matthewserre/resume.json
Last updated: 2026-03-22