# Matt Pointon > Product Designer Location: Seattle, Washington, United States Profile: https://flows.cv/mattpointon Senior Product Designer with 12+ years of experience delivering enterprise-scale UX. Known for leading 0-1 initiatives that drive adoption, retention, and revenue. I build strong, data-informed design cultures rooted in collaboration, facilitation, and shared ownership, and have led strategic design efforts across cross-functional teams within organizations of 500+ people. I enjoy working with talented, diverse teams to create user-centered solutions that are informed by data and feedback. No US visa sponsorship requirements. ## Work Experience ### Senior Product Designer II, Real-Time Operations @ Axon Jan 2025 – Present | Seattle, WA ### Senior Lead Product Designer @ Cisco Jan 2024 – Jan 2025 | Seattle, Washington, United States ### Senior Product Design Manager - Duo Security @ Cisco Jan 2022 – Jan 2024 | Los Angeles, California, United States ### Senior Product Design Manager (Head of Product Design) - Cloud Security @ Cisco Jan 2021 – Jan 2022 | San Francisco Bay Area ### Product Design Manager - Cloud Security @ Cisco Jan 2020 – Jan 2021 | San Francisco, California, United States ### Principal Product Designer - Cloud Security @ Cisco Jan 2019 – Jan 2020 | San Francisco Bay Area ### Senior Product Designer - Cloud Security @ Cisco Jan 2017 – Jan 2019 | London, United Kingdon & San Francisco Bay Area ### Principal Product Designer @ OpenDNS Jan 2019 – Jan 2020 | San Francisco Bay Area Cisco acquired OpenDNS. See details about my role below, under "Principal Product Designer - Cisco Security" ### Senior Product Designer - Cloud Security @ OpenDNS Jan 2017 – Jan 2019 | London Area, United Kingdom Cisco acquired OpenDNS. See details about my role below, under "Senior Product Designer - Cloud Security" ### Design Manager (& UX Designer) - UX & Innovation Lab @ American Express Jan 2016 – Jan 2017 Managing and leading an internal design & innovation agency that delivers digital consumer experiences across American Express. • Creating design artifacts, product wireframes and interactive prototypes • Presenting design solutions to a wide variety of Teams, Stakeholders and Senior Leadership • Designing & shipping applications across 20+ International Markets • Planning, managing and prioritizing workloads across the team • Leading, coaching and mentoring Junior Designers • Engaging with internal & external product teams to define product strategy and vision • Conceptualizing User valued experiences on emerging technology platforms e.g. Virtual Reality • Reduced costs and exceeded team's target by 85% in 6 months through UX Education & Relationship Management ### UX Designer - UX & Innovation Lab @ American Express Jan 2015 – Jan 2016 | London, United Kingdom Working in the UX Lab at American Express I have been researching and conceptualizing user experiences for current and future technology platforms. • Collaborated with teams to transform ideas and design new user experiences utilizing current and emerging technologies • Worked with developers & product teams to balance User insights and business needs • Wireframed, prototyped, and designed a variety of consumer & internal digital experiences • Lead designer for a number of products with audiences across 20+ International Markets • Produced guidelines for accessiblity and usability and worked with engineers to implement • Experienced development with front-end programming including ReactJS & Angular ### Information Systems @ Nissan Motor Corporation Jan 2013 – Jan 2015 Worked in the fast paced European technology department in an area focusing on employee experience and IT service management. • Extensive data visualisation experience and responsible for presenting and delivering to senior leadership • Conducted user research and integrated the results into an innovative training program, successfully delivered to over 300 people in a week • Developed internal prototypes using HTML, CSS, PHP and JavaScript • Gained an ability to explain complex software challenges to non-technical stakeholders • Mentored and managed junior members of the team • Agile software development methodologies ### UX & Web Design @ mpointon.com Jan 2008 – Jan 2015 | Global Established my own web design company (www.mpointon.com) through which I’ve designed, created and maintained a number of websites for organisations across the USA and UK. Specialities included brand design, web development, growth hacking and SEO. • Liaised closely with clients throughout a product’s development • Embraced the latest emerging web technologies and practices • Exhibited creativity by researching and executing the latest trends • Determined and implemented all necessary requirements • Created bespoke web applications and websites using the latest technologies including JQuery ### Growth @ Yik Yak, Inc. Jan 2015 – Jan 2015 ### Adobe Design Representative @ Adobe Jan 2014 – Jan 2014 I’m responsible for driving awareness, engagement, and excitement for Adobe Creative Cloud within my university through strategic partnerships, workshops, and word-of-mouth. ## Education ### Bachelor of Science (BSc) in Computer Science Northumbria University ### Design Leadership Cooper Professional Education ### Master's degree (Part Time) in Human Computer Interaction University of Sussex ### A-Levels - Computing in Economics, Geography & Russian Methodist College Belfast ### Mobile & Multi-Channel UX Nielsen Norman Group ## Contact & Social - LinkedIn: https://linkedin.com/in/mattpointon - Website: https://www.mpointon.com --- Source: https://flows.cv/mattpointon JSON Resume: https://flows.cv/mattpointon/resume.json Last updated: 2026-02-23