# Maunish Shah

> Product | Design | Gen AI | Building Marketplaces used by Millions

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/maunishshah

Builder + Solver. 
Strong operator & strategic leader. 
Craft in product management.
Will create structure out of ambiguity and will always have a pragmatic “can do” and “make it happen” attitude.

## Work Experience
### Director of Product and Design - Marketplaces @ Ritchie Bros.
Jan 2026 – Present
I lead product & design teams at RB Global, with ownership across web, mobile, and seller experience. My work centers on modernizing the marketplace, improving buyer and seller journeys, and driving growth through better discovery, engagement, and conversion.

### Director of Product - Consumer Experience, Web & Mobile App @ Ritchie Bros.
Jan 2025 – Jan 2026 | San Francisco Bay Area

### Director of Product & Design - Marketplace (PWCC Marketplace) @ Fanatics
Jan 2023 – Jan 2024 | San Francisco Bay Area

### Sr. Group Product Manager - eCommerce Systems, Payments & Global Expansion @ Lucid Motors
Jan 2021 – Jan 2023 | San Francisco Bay Area
- Launched the Bank of America loans and leases program, 25% boost in revenue‬ and a 50% increase in sales volume‬
- Modernized the payment experience, increasing conversion rates by 30%‬
‭

### Lead Product Manager - Vertical Experiences @ eBay
Jan 2019 – Jan 2021 | San Jose, California, United States
- Launched eBay Refurbished program globally, generating $1B in GMV‬ and increasing buyer NPS by 20 points.‬
- Patent‬‭: Designed and implemented intermediated returns, reducing return‬ rates, fraud & disputes, and contributing to $300M in GMv

### Sr. Product Manager - Notifications @ eBay
Jan 2016 – Jan 2019 | Zurich, Switzerland
Led the timely delivery of 1B notifications to 180M global customers,‬ driving significant engagement and ensuring seamless user experience‬

### Product Manager - Growth @ eBay
Jan 2013 – Jan 2016 | San Jose, California, United States
Patent‬‭: Improved paid marketing ROI by 10% through refined attribution‬ and customer lifetime value models

### Product Manager - Loyalty @ Walgreens
Jan 2009 – Jan 2013
Implemented predictive models reducing customer churn by 15% and supported‬ launching the world's largest loyalty program

### Data Science Manager @ IBM
Jan 2006 – Jan 2009
Built price propensity model for OXXO, driving 5% increase in revenue‬.


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/maunishs

---
Source: https://flows.cv/maunishshah
JSON Resume: https://flows.cv/maunishshah/resume.json
Last updated: 2026-04-07