# Max Chen > Product Leader | Entrepreneur | Alexa Smart Home Founding Member Location: San Francisco Bay Area, United States Profile: https://flows.cv/maxchen ## Work Experience ### Tech Lead @ Snap Inc. Jan 2022 – Present | San Francisco Bay Area ### Senior Product Manager @ Alt Jan 2021 – Jan 2022 | San Francisco Bay Area ### Mentor, Volunteer @ Visionary Education Foundation Jan 2020 – Jan 2022 ### Product Manager @ rideOS Jan 2020 – Jan 2021 | San Francisco Bay Area “The product that Max created is the fastest product where we’ve got from idea to conception to building to usage and feedback” — rideOS CEO Justin Ho - Achieved 30% of company's 2020 usage goal in 4 months, by creating the no-code new product line from inception, product design and prototype, validation, to signing contract with pilot paid customers - Defined, designed and launched company’s flagship API product and its developer experience - Introduced and successfully implemented the usage first company wide strategy to company CEO - Lead China based business development efforts ### Founder, Chief Executive Officer @ CodeRecipe Jan 2018 – Jan 2020 | San Francisco Bay Area CodeRecipe is a marketplace for software engineers to compare different cloud architecture designs, we help developers cut the time from reading endless API documentations to a structured recipe that contains architecture diagram, tradeoff analysis as well as onboarding script, all in one place. - Fundraising: Founded the company from an idea to 2.3 million pre-value valuation, invested by Amino Capital - Analyzed qualitative and quantitative data and grow user based to > 2.2k Monthly Active Users, maintaining growth of more than 50% month over month for 5 months - UX: create wireframes, conduct qualitative user interviews and quantitative research - Marketing: designed and tested go-to-market strategy, tuned website SEO (technical and content), managed social media channels (Facebook, Twitter, multiple subreddits in Reddit, Slack group) - Remotely manage cross-functional team of product designer, full-stack engineers, and AI engineer - Other responsibility: Project Management, Company Vision and Strategy, Competitor Analysis, Conduct User Research, Engineering Architecture ### Head of Engineering @ Creator Deck Jan 2019 – Jan 2020 | San Francisco Bay Area Rearchitected engineering system for the SaaS product, tech representative to help closing Fortune 100 deals such as L'Oreal ### Software Engineer II, Alexa NLU Machine Learning Platform @ Amazon Jan 2017 – Jan 2018 | Greater Seattle Area ### Software Development Engineer II, Alexa Engine @ Amazon Jan 2016 – Jan 2017 | Greater Seattle Area - Initiated a few SVP visible incubation projects, including writing business plan, connecting and engaging partner teams and vendors, device and cloud side development, applying open source algorithms. - Architected and built SmartHome Speechlet Service from scratch, which handles more than 2500 TPS at daily peak. ### Software Engineer @ Microsoft Jan 2015 – Jan 2016 WDG Smart Things (Internet of Things) Worked on a home automation project utilizing Microsoft's technology. I designed and prototyped event scheduler to execute task to run in a future time or run periodically. Project merged with Windows Shell. ### Software Development Engineer @ Microsoft Jan 2014 – Jan 2015 Azure Datacenter Hardware Monitoring - Designed and implemented OS Flighting infrastructure to monitor daily Windows build on production machines. This allows Windows 10 image to be shipped daily to selected users. - Designed and developed Feature Flighting infrastructure to help developers to flight features in production environment, which accelerates rollout and reduces rollback. The code is now running on more than 5,000,000 number of machines, helping Azure, Bing, Cosmos (Microsoft internal big data team) teams to ship features rapidly - Automated the generation of corpnet accessible DNS records, and prevented them from accessed by internet. ### Software Development Engineer in Test @ Microsoft Jan 2013 – Jan 2013 | Redmond, Washington, US Designed, built and maintained a cloud based automation framework and the tests associate with it from scratch in less than 12 weeks. This framework fully automates the release testing process and shortens the release time from 72 hours manual testing to approximately 15 minutes. The TiP (Test in Production) framework interacts with Windows Azure Cloud Platform and Windows Azure Blob Storage to automate the process of provisioning multiple VMs, deploying test binaries, running tests and collecting results for IaaS production ready images. ### Software Developer @ BlackBerry Jan 2012 – Jan 2012 Responsible for BB10 OS performance and stability - Developed a set of low level benchmark binaries/scripts to provide a complete system behavior of the device, including profile the speed of calling system calls, floating point calculation (FLOPS), 2D graphics, 3D graphics, download files, image decoding and BlackBerry Android Player, which was used extensively by Qualcomm as well as RIM's OS Performance and Automation teams. - Modified the source codes from Google Open Source projects 0xBench and Rowboat to enhance their stability, converted them from Android based benchmark apps to BlackBerry apps and used them as one of the major tools to measure the BlackBerry Android Player performance - Implemented a Python program to automate the process of collecting and parsing logs to Excel file - Analyzed error logs from processes crash and designed solutions to filter out developer builds from official released builds ### Embedded Programming Department Lead @ University of Toronto Robotics Association Jan 2011 – Jan 2012 - Applied Pause Width Modulation (PWM) to microcontrollers for cruise and direction control - Programmed emergency stop system using proximity sensors by applying Analog Digital Converter - Received and transferred commands through serial communication using interrupt/ UART - Developed rotary sensor system to obtain instantaneous velocity of the robot - Provided assistance and tutorials in embedded design to members - Research in efficient and accurate algorithms to assist path planning ### Embedded Software Developer @ University of Toronto Robotics Association Jan 2010 – Jan 2011 Implemented Cruise Control on Robots ### Designer @ MMM Group Jan 2011 – Jan 2011 Provided redundancy solutions to power supply and minimized black-out time period ## Education ### Bachelor of Applied Science (B.A.Sc.) in Computer Engineering University of Toronto ## Contact & Social - LinkedIn: https://linkedin.com/in/max-chen-38891052 --- Source: https://flows.cv/maxchen JSON Resume: https://flows.cv/maxchen/resume.json Last updated: 2026-03-25