# Max Helmetag > Avid Tinkerer && Staff Software Engineer @ Procore Location: United States, United States Profile: https://flows.cv/maxhelmetag Software Engineer with more than 10 years of experience. Specializing in full-stack software development with web technologies (Ruby, Ruby on Rails, Python, JavaScript and React). As I continue with my career, I strive at being a better mentor and communicator, building helpful and easy-to-use products, reducing Customer Support workloads by empowering customers, writing maintainable code and keeping tech debt under control. Alongside my career, I'm an open source contributor and developer (exercism, docker, strapi, and others), entrepreneur and tech community volunteer. ## Work Experience ### Staff Software Engineer @ Procore Technologies Jan 2023 – Present | Santa Barbara, California, United States * Tech lead * Planned and led a critical integration between Workflows and Pay for compliance ### Senior Software Engineer @ Procore Technologies Jan 2019 – Jan 2023 | Santa Barbara, California Area * Led a few new features to GA for team's Spectrum integration * Standardized new acceptance criteria for features to prevent support issues * Part of a small team that brought a new product from 2019 company hackathon winner to international GA. Within the first year, the product reached over $3MM in attributable revenue. * Selected with a few other Staff engineers (as a Senior) to represent our product at Groundbreak 2019 (Procore's conference) and talk to customers and prospects about our integrations (especially Spectrum) * Conducting coding interviews In May 2021, I was moved to the Workflows team to help with one of our company's top initiatives. * Introduced team to Pusher/Websockets by adding it to our product for real-time updates * Started a runbook to document common tasks as the on-call dev and share knowledge * Team lead for a 2022 company hackathon winner * Planned and lead a HIC (High Integrity Commitment) project for adding Workflows to a highly anticipated new tool, Procore Document Management, and delivered ahead of schedule * Continuing consultation/support for our Spectrum integration Tech: Ruby, Ruby on Rails, PostgreSQL, React, Kafka ### Software Engineer II @ Procore Technologies Jan 2018 – Jan 2019 | Santa Barbara, California Area * Led upgrade and migration of our team's React client to new React version and company's standards * Owned team's React client * Owned team's Spectrum integration * Onboarded/mentored a few new engineers * Led team project to move internal tools to customer facing (further reducing support and dev time) * Part of a company wide initiative to improve signal-vs-noise in bug reporting * Personally saved a few large accounts by direct intervention Tech: Ruby, Ruby on Rails, PostgreSQL, React ### Production Support Engineer @ Procore Technologies Jan 2017 – Jan 2018 | Santa Barbara, California Area * Triaged and debugged high level support issues * Built internal tools for our support team * Managed runbooks for common scripts and support tasks * Led effort to reduce support issues handled by engineering (reduced support issue count by over half) * Advocated for Production Support Engineers to become Software Engineers once support issues were manageable (this eventually happened in 2018; all teammates transferred to the Software Engineer title and all engineers on the team started handling support issues) Tech: Ruby, Ruby on Rails, PostgreSQL ### Co-Founder, Software Engineer @ Ratio Health Jan 2020 – Jan 2025 | Santa Barbara, California, United States A great learning experience but, like most startups, a failure to launch. Individual doctors were convinced but we couldn't get much traction with hospitals when we were running this part-time. * Initial app was the 2018 Startup Weekend SB winner * Co-founder * Developing and designing site * Working with consultants and co-founders to design app experiences * Working on business strategy (release, pricing, etc) * Biz dev/sales dev * SMART on FHIR integration for Epic and Cerner EHRs * Over 100 users across the US, Canada and Australia Tech: Ruby, Ruby on Rails, PostgreSQL, FHIR ### Production Support Engineer @ Invoca Jan 2015 – Jan 2017 | Santa Barbara, California Area * Handled high level support issues through bug reports, distributed logs, code, etc * Designed, tested and ran production data fixes through Ruby/SQL scripts * Led and helped with a few large projects (reclaiming phone numbers, enterprise customer experiments, automated company deactivation and resource release/clean-up) * Built a number of internal tools to reduce hours long support tasks to a few minutes Tech: Ruby, Ruby on Rails, MySQL ### Software Engineer @ Riptide IO Jan 2014 – Jan 2015 | Santa Barbara, California * Wrote API documentation * Researched and tested smart home/office sensor developer kits (Z-Wave, Zigbee, etc) * Reproduced reported bugs and prioritized them in kanban backlog * Contributed to core Python/AngularJS app * Built configuration backup/restore functionality in core app Tech: Python, Angular, SQLite ### QA Engineer @ ONTRAPORT Jan 2014 – Jan 2014 | Santa Barbara, California * Wrote, refactored and updated Selenium tests for the web app Tech: Java, Selenium ### Software Developer @ FileYourTaxes.com Jan 2014 – Jan 2014 | Oxnard, California * Converted paper tax forms into web forms for five states using Perl, HTML, CSS, JS * Bash and Perl scripting for data manipulation while building forms Tech: Perl ### Adventure Guide @ Cal Coast Advenutres Jan 2012 – Jan 2014 | Santa Barbara, California, United States * Led surf, SUP and mountain bike lessons * Led SUP summer sessions with 10+ kids (13 - 16 year olds) * Ran rental stands at Biltmore Four Seasons and Bacara resorts, and downtown Santa Barbara * Collected and organized liability waivers * Ran payment for services * Drove truck and trailer with SUPs, surfboard and kayaks * Delivered SUPs and bikes to customers around the Santa Barbara area * Trained new guides ## Education ### Computer Science Santa Barbara City College Jan 2014 – Jan 2015 ### Chemistry UC Santa Barbara Jan 2010 – Jan 2012 ### High School Diploma Saint Ann's School Jan 2006 – Jan 2010 ## Contact & Social - LinkedIn: https://linkedin.com/in/mhelmetag --- Source: https://flows.cv/maxhelmetag JSON Resume: https://flows.cv/maxhelmetag/resume.json Last updated: 2026-03-22