# Max McVeigh > Product and Service Designer, JPMorganChase Location: San Francisco, California, United States Profile: https://flows.cv/maxmcveigh Service and product design nerd working in cloud enablement and developer tooling at JPMorgan. I untangle complex business and customer needs and translate them into actionable design requirements that drive better experiences. Known for my golden retriever-like energy - I’m the designer your developers love - and for bringing diverse groups together to build tools technologists trust. ## Work Experience ### Senior Associate User Experience Designer @ JPMorganChase Jan 2025 – Present | Palo Alto, CA • Led UX design for JPMorgan's internal developer portal, enhancing user satisfaction by 42%. • Conducted in-depth research with engineers and managers to identify adoption barriers. • Streamlined public cloud onboarding, reducing product interactions by 87% and approval requests by 67%. • Championed AI-assisted research methods, accelerating insight generation while maintaining rigor. ### Associate User Experience Designer @ JPMorganChase Jan 2023 – Jan 2025 | Glasgow, Scotland, United Kingdom ### Graduate Software Engineer @ JPMorganChase Jan 2021 – Jan 2023 | Glasgow, Scotland, United Kingdom ## Education ### BSc in Software Engineering University of Strathclyde ### HND in Software Engineering Dundee and Angus College ## Contact & Social - LinkedIn: https://linkedin.com/in/maxmcveighux - Portfolio: https://maxmcveighux.com --- Source: https://flows.cv/maxmcveigh JSON Resume: https://flows.cv/maxmcveigh/resume.json Last updated: 2026-04-13