Designed and implemented robust IAM solutions to streamline authentication, authorization, and provisioning processes across enterprise systems, improving security and efficiency.

Developed and managed access controls for cloud and on-premise applications, ensuring compliance with security policies and industry standards.

Collaborated with cross-functional teams to define and implement role-based access controls (RBAC) and least privilege access models.

Performed IAM governance and compliance assessments, ensuring adherence to frameworks such as NIST, GDPR, and SOX.

Automated identity lifecycle management processes using SailPoint reducing provisioning times.

Led the migration of IAM systems to cloud-based platforms, improving scalability and reducing operational costs.

Self-guided training

My comprehensive understanding of HTML, CSS, JavaScript, Node.js, and other essential languages and frameworks allows me to create dynamic and functional web applications. I am constantly seeking new challenges and opportunities to further enhance my skills and contribute to innovative projects. Connect with me to discuss how my self-guided fullstack programming training can benefit your team.

• Proven Leadership: Ran a high-performing IT support team, providing guidance, mentorship, and direction to ensure seamless day-to-day operations and effective issue resolution.

• Continuous Improvement: Implemented best practices and adopted emerging technologies to enhance IT support services. Regularly assessed and optimized processes for efficiency and effectiveness.

• Documentation and Training: Developed comprehensive documentation for IT processes and procedures. Conducted training sessions for team members and end-users to promote self-service and reduce support ticket volume.

• Vendor Management: Established and maintained strong relationships with IT vendors, negotiating contracts and ensuring cost-effective procurement of hardware, software, and services.

• Operated with expert knowledge in JAMF and Google Cloud Suite

• Worked directly with key members and stakeholders of teams to ensure our customers SLA's were defined and realistic.

• Created and presented quarterly business reports to our ELT

• Successfully executed and delivered a diverse portfolio of projects within strict timeline windows

• Oversees incident response and communication

As a founding member of the IT team I was an instrumental part of the overall success of this team.

• Provided direct executive support to the entire ELT team both on-site and off-site for events.

• Supported a diverse userbase of over 5000 employees with a wide range of skillsets.

• Directly set up our retail locations by provisioning networking equipment, coordinating installation of Cisco Meraki hardware and post deployment support which included training our staff and ensuring 24/7 uptime of all equipment and network gear.